Outreach Consultant II

TRC, Member of WSP, is a global consulting environmental and engineering firm and one of the top design firms in the energy sector. Together, TRC and WSP’s 83,000 experts create positive, long-lasting impacts for communities and clients in power and energy, transportation and infrastructure, environmental, and property and buildings sectors. This role serves the TVA EnergyRight for Business and Industry Program, supporting commercial and industrial energy efficiency programs across the Tennessee Valley’s Western Region. The Business Development Associate drives program awareness, identifies opportunities, executes leads, and achieves participation to meet energy savings and demand goals. Candidates must reside in or around the Memphis area within the TVA footprint for client service necessities.

Responsibilities

• Direct engagement with Local Power Companies, End-Use Customers, and TVA Program Staff
• Training and consulting with Local, Regional, and National trade allies to help meet regional energy goals
• Educating program participants on program rule set and process; assisting in application submissions through on-site visits and virtual meetings
• Working with Program management on targeted program-related tasks
• Weekly travel in and around assigned territory to meet with Customers, LPCs, and Trade Allies
• Executing marketing strategies including local conferences, webinars, and program engagements
• Entering and updating leads and opportunities in Program CRM
• Attending scheduled program events
• Developing program strategies that aid in supporting area managers and program efficiency goals
• Hosting in-person and virtual meetings
• Identifying energy efficiency opportunities
• Conducting program demos and education training
• Submitting incentive applications on behalf of program participants
• Aiding in overall outreach efforts, such as recruitment and training

Qualifications

• Bachelor’s degree from an accredited college in a related discipline
• 5+ years of related energy experience or overall sales/consulting experience
• Familiarity/knowledge of electrical energy efficiency core technology areas such as HVAC, lighting, controls, compressed air, etc.
• Possess a valid driver’s license with clean driving record and a reliable vehicle
• Able to travel by car daily within assigned territory
• Resident of Memphis or general surrounding area required; must reside within the TVA footprint
• Strong customer service skills including highly effective communication in person, over email, and over the phone
• Self-driven and a team player
• Ability to develop and maintain effective relationships with program participants and market partners
• Strong speaking skills to help present in-person engagements
• Ability to effectively work across multiple internal functions (engineering, marketing, operations)
• Must be able to engage with program participants in-person and travel around the territory

Skills

• Excellent time management skills including the ability to monitor and manage efficiency project progress while seeking additional opportunities for new or repeat customers
• Ability to maintain a schedule for consistent follow-up communication with local power companies, trade allies, and end-use customers
• Ability to quickly learn multiple program rules and requirements and adapt to programmatic changes
• Required to learn and use a Customer Relationship Management (CRM) system or similar to effectively track business development activities
• Required to maintain consistent project pipeline and convert opportunities into incentive applications
• Proficiency with computer and mobile technology devices
• Ability to reach and monitor performance metrics/KPIs to support program goals
• Proficient knowledge of MS Office tools (Outlook, Excel, Word, PowerPoint)

Benefits

• Medical, dental, vision, and disability insurance
• 401k package with traditional and Roth IRA options and Company match
• Paid time off contingent upon full-time or part-time status and level of seniority (ranging from 15 to 25 days per year)
• Minimum of 8 Paid Holidays per year for all full-time employees
• Paid sick, family, and disability leave in accordance with state laws for all employees, including part-time
• Jurisdiction-specific benefit packages for International and Puerto Rico employees

Pay

Compensation varies based upon experience, education, skill level, geographical location, and other compensable factors. The employee may be eligible for participation in the Company’s annual Discretionary Bonus Program contingent on Company, Business Segment, and Individual performance against Key Performance Indicators which vary by year and employee.