Outreach Campaign Operations Manager
Vendelux · New York, NY · 3 wk ago
ManagementFull-time
We're Looking For
- Own onboarding and ongoing campaign execution for a portfolio of accounts — managing multiple live campaigns simultaneously while keeping everything organized and nothing falling through the cracks.
- Diagnose and optimize B2B outreach performance: analyze reply rates, prospect list quality, email copy, sequencing, and deliverability — and take action without waiting to be asked.
- Write and refine 1:1 outbound copy that feels human, earns replies, and reflects each customer's brand voice and compliance requirements.
- Track campaign replies, drive follow-up, manage conversion funnels, and book meetings on behalf of customers.
- Collaborate closely with Customer Success to align on account priorities, surface risks early, and deliver outcomes that map to each customer's business goals.
- Partner with the product and engineering team to surface patterns from the field and influence the roadmap.
- Build and document scalable outreach processes that can be systematized and improved over time.
What You'll Do
- Own onboarding and ongoing campaign execution for a portfolio of accounts — managing multiple live campaigns simultaneously while keeping everything organized and nothing falling through the cracks.
- Diagnose and optimize B2B outreach performance: analyze reply rates, prospect list quality, email copy, sequencing, and deliverability — and take action without waiting to be asked.
- Write and refine 1:1 outbound copy that feels human, earns replies, and reflects each customer's brand voice and compliance requirements.
- Track campaign replies, drive follow-up, manage conversion funnels, and book meetings on behalf of customers.
- Collaborate closely with Customer Success to align on account priorities, surface risks early, and deliver outcomes that map to each customer's business goals.
- Partner with the product and engineering team to surface patterns from the field and influence the roadmap.
- Build and document scalable outreach processes that can be systematized and improved over time.