Outpatient Operations Coordinator (Full-Time)

Schedule

Assure accurate, timely, and complete schedule information is entered and maintained in the practice management system.
Complete data entry to collaborate with insurance and authorization team and the intake team.
Coordinate with clients and providers to schedule new and re-schedule client’s regular appointments to ensure the client meets frequency/ duration per physician orders, within insurance parameters while scheduling to expected provider efficiency.
Communicate schedule changes and reschedule needs to clients and providers.
Collaborate with other services and community supports to schedule specialty services.
Manage schedules to cover open services resulting from provider absences, illness, and vacations.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Employee Assistance Program (EAP)
• 403(b) retirement plan with company match
• Life and disability insurance
• Paid Time Off (PTO)

Qualifications

• H.S. Degree or GED equivalent preferred; some college preferred.
• One year office/ administrative experience including customer service.
• Preferred: Knowledge of adaptive medical equipment.
• Preferred: Ability to work effectively, accurately, and efficiently with frequent interruptions.
• Preferred: Ability to communicate effectively and professionally with others, both verbally and in writing, and foster effective relationships with co-workers, families, and 3rd parties.
• Computer skills; specifically, Microsoft Office and experience using an electronic health record system.
• Maintain positive working relationships and demonstrate sensitivity to, and respect for, a diverse population.
• Must exercise confidentiality regarding the affairs of clients, staff, their families, and ChildServe.
• Able to interpret and follow applicable policies, procedures, and regulations.
• Able to communicate in English effectively for understanding, in writing and verbally.

Skills

• Customer service focus
• Organizational skills
• Efficiency

What You'll Need

• Positive working relationships
• Sensitivity to, and respect for, a diverse population
• Confidentiality regarding the affairs of clients, staff, their families, and ChildServe
• Interpretation and following of applicable policies, procedures, and regulations
• Effective communication in English for understanding, in writing and verbally