Outpatient Clinics Support Coordinator, Day Shift, Center for Fitness and Health

About the role

Shady Grove Medical Center seeks to hire an experienced Support Service Coordinator to extend God’s care through the ministry of physical, mental, and spiritual healing. The role will perform insurance verification, manage pre-authorizations, coordinate specialized scheduling, and handle billing and call management.

Responsibilities

• Insurance Verification and Pre-Authorizations
• Manage High Volume Calls
• Accurate and Timely Billing in EMR
• Greet Patients, Verify Demographic/Insurance Information, Serve as Primary Contact
• Coordinate Patient Appointments for Center for Fitness & Health & Outpatient Infusion Center
• Act as a Liaison Between Patients, Referring Physicians, and Clinical Staff
• Attend Staff Meetings, Maintain Office Supplies, Assist with Basic Clinic Operations
• Participate in Department Improvement Initiatives and Data Gathering

Requirements

• High School Diploma or GED
• Prior Experience in Outpatient Medical Setting
• Experience with Insurance Verification, Medical Billing, and Complex Scheduling
• Active American Heart Association Basic Life Support (BLS) Certification
• Strong Proficiency with Microsoft Excel and Data Entry
• Strong Communication and Customer Service Skills
• Ability to Work Well in a Multidisciplinary Team
• Ability to Work in a High-Volume, Fast-Paced Environment
• Strong Multitasking and Attention to Detail Skills

Qualifications

• Associate’s or Bachelor’s Degree in Administration, Business, or Related Field

Skills

• Excellent Communication Skills
• Customer Service Orientation
• Team Collaboration
• Data Management
• Time Management

Benefits

Adventist HealthCare offers a comprehensive benefits package including:

• Work-Life Balance
• Career Development Opportunities
• 403(b) Retirement Plan
• Employee Parking
• Employee Assistance Program (EAP)

Pay

$21.55 - $28.87 per hour

Schedule

Variable Part-time Hours per Week: 8 hours/week 16-24 hours per month

Shift Type

Day Shift

Weekend Requirements

Required/On-call/Follow Company Holiday Calendar

Shift Differential Eligibility

Yes

Pay Range

$21.55 - $28.87

Job Type

Full-Time

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture.