Medical Assistant/Patient Care Coordinator (Outpatient) - Full Time, Day Shift

About the role

Nestled between Burbank and Pasadena, Adventist Health Glendale is one of the area's leading healthcare providers. We are comprised of a 515-bed hospital, two urgent cares, home care services, comprehensive cardiology care and a vast scope of services located in the San Fernando Valley. We are committed to the development and empowerment of our nurses and have received Magnet designation from the American Nurses Credentialing Center. Glendale is known for its urban living, with easy access to dining, entertainment, shopping, amusement parks and outdoor recreation. Adventist Health Glendale is proud to be part of the thriving, diverse community since 1905.

Responsibilities

• Sets up exam rooms and checks in patients.
• Maintains a patient recall system, including continuity of care log for lab tests, referrals and transfers.
• Obtains vital signs.
• Reports significant findings and pertinent patient observations to clinic physician.
• Performs venipunctures, audiometry and vision testing as ordered.
• Answers phone, takes messages and directs call to the appropriate person.
• Admits patients into clinic.
• Pulls charts, processes encounter forms, verifies insurance and patient information in computer.
• Makes appropriate updates, copies/scans insurance information for clinic registration.
• Prepares charts with appropriate forms necessary to complete the visit.
• Performs filing activities for department.
• Orders and maintains an adequate inventory of all office supplies and equipment.
• Identifies current status of patient's insurance, as well as range of benefits.
• Identifies and collects co-payments and limits of services for all patients.
• Orders and maintains an adequate inventory of all office supplies and equipment.
• Completes and forwards all required information, charts, records, documents and/or films as requested.
• Requests previous patient records from medical records as needed.
• Maintains department records, reports, statistics.
• Provides appropriate forms to billing and other departments.
• Informs patients of any preparations needed for examination, and reminds them of their preparations at time of appointment confirmation.
• Obtains all necessary billing, insurance and other demographic information.
• Digitizes films from prior studies.
• Receives payment from attorneys for copying films or creating CDs.
• Covers and/or assists when necessary to maintain quality standards of the department.
• Compiles information for reports, manuals, handouts and meetings as needed.
• Performs other job-related duties as assigned.

Requirements

• Education and Work Experience: High School Education/GED or equivalent: Required
• Licenses/Certifications: Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) or equivalent combination of licensure and experience: Preferred
• Basic Life Support (BLS OR HS-BLS OR RQIBLS) Health Care Provider certification from approved vendor per AH policy: Required
• Successful completion of audiometry and vision training or have a certificate from CHDP within six months of hire.: Preferred
• Phlebotomy certificate: Preferred
• Facility Specific License/Certifications: Basic Life Support (BLS OR HS-BLS OR RQI BLS) certification: Required

Qualifications

• Education and Work Experience: High School Education/GED or equivalent: Required
• Licenses/Certifications: Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) or equivalent combination of licensure and experience: Preferred
• Basic Life Support (BLS OR HS-BLS OR RQIBLS) Health Care Provider certification from approved vendor per AH policy: Required
• Successful completion of audiometry and vision training or have a certificate from CHDP within six months of hire.: Preferred
• Phlebotomy certificate: Preferred
• Facility Specific License/Certifications: Basic Life Support (BLS OR HS-BLS OR RQI BLS) certification: Required

Skills

• Excellent communication skills
• Attention to detail
• Organizational skills
• Ability to work independently and as part of a team

Benefits

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Pay

The estimated base pay for this position is $25.00 to $30.01. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.

Hiring Department

Glendale Heart & Vascular Institute

Shift Length

8 Hours