Patient Care Coordinator (Outpatient) - Full Time, Day Shift

About the role

Job Summary: Coordinates a variety of admitting and clerical duties to facilitate the efficient processing and scheduling of patients for the department. Provides communication with patients and visitors that promotes a high level of overall satisfaction and quality of care. Performs duties in an outpatient location.

Responsibilities

• Greets, receives and escorts patients/visitors, and notifies necessary personnel of their arrival.
• Answers multiple phone lines and intercom, and communicates appropriately.
• Gives appropriate attention to complaints/requests as needed.
• Receives, interprets, verifies and processes physicians' orders.
• Admits/discharges daily patients and creates charts.
• Provides clerical support for departmental meetings, projects and activities as needed.
• Completes and forwards all required information, charts, records, documents as requested.
• Requests previous patient records from medical records as needed.
• Maintains department records, reports, statistics.
• Orders and maintains an adequate inventory of all office supplies and equipment.
• Identifies current status of patient's insurance, as well as range of benefits.
• Identifies and collects co-payments and limits of services for all patients.
• Requests appropriate forms to billing and other departments.
• Aids in maintaining hospital forms.
• Performs various confidential clerical duties including, but not limited to data entry, obtaining patient's signature for needed documents and/or consents forms, filing and answering phones.
• Aids in scheduling patient appointments.
• Obtains all necessary billing, insurance and other demographic information.
• Informs patients of any preparations needed for examination, and reminds them of their preparations at time of appointment confirmation.
• Assists in scheduling appointments and making reservations for departmental needs such as classes, programs and in-services.
• Keeps waiting rooms neat, clean and organized.
• Communicates with those waiting.
• Monitors panels for alarms and reports to appropriate department.
• Provides coverage and/or assistance when necessary to maintain quality standards of the department.
• Compiles information for reports, manuals, handouts and meetings as needed.
• Provides clerical support for department meetings and departmental activities.
• Aids in research and provides administrative support to special projects.
• Performs other job-related duties as assigned.

Requirements

Education and Work Experience: High School Education/GED or equivalent: Preferred Associate’s/Technical Degree in business, healthcare or computer science or equivalent combination of education/related experience: Preferred

Organizational Requirements

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit here for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

About Us

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

Job Info

Job Identification : 67495 Job Category : Coordinator Posting Date : 2026-06-23T00:17:54+00:00 Job Schedule : Full time Locations : Simi Valley, CA, United States Assignment Category : Full-time regular Pay Range : The estimated base pay for this position is $25.00 to $30.01. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.