Outlet Server - Casual Dining

About the Role

The Server is responsible for serving both food and beverage to guests throughout the property, ensuring a positive guest experience in the Rise Kitchen & Bakery. Duties are performed on the Casino Floor in a fast-paced, guest-smoking environment with constant exposure to the general public and excessive noise.

Responsibilities

• Serves food and beverage to guests throughout the restaurant.
• Greets guests in the restaurant in a positive manner.
• Promotes positive guest/employee relations.
• Conducts themselves in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida/departmental policies and procedures.
• Other assignments as directed.

Requirements

• High School Diploma or equivalent is required.
• Minimum of one (1) to two (2) years of high-volume service experience, or equivalent combination of education and/or experience.
• Ability to deliver a service level that creates an atmosphere making guests want to return, providing a positive, memorable entertainment experience.
• Commitment to routinely go above and beyond in accomplishing position responsibilities to support organizational goals.
• Must present an image of excitement, enthusiasm, and outgoing personality while maintaining a professional appearance.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
• Frequently required to stand, walk, use hands to finger/handle/feel, reach with hands and arms, talk, or hear.
• Bending, stooping, and carrying/handling/moving weights of up to 25 pounds is required.
• Specific vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Benefits

We offer a comprehensive benefits package that supports team members' health, future planning, and work-life balance. Benefits may vary with employment status. For a full list of benefits, visit our career site: www.gotoworkhappy.com/benefits.

Work Environment

This role operates on the Casino Floor in a fast-paced, guest-smoking environment with constant exposure to the general public and excessive noise. The employment process includes obtaining gaming licensure through a background check, which may cover credit, criminal history, and drug screening.

Preference is given to members of the Seminole Tribe who meet job requirements, followed by members of other federally recognized Native American Tribes.