Food Server - Casual Dining

Job Description Responsible for taking all food orders and providing service to all guests in assigned restaurant. Sets tables in assigned station and ensures all glassware, flatware and china are clean, polished and placed in proper positions. Greets guests after seating and takes all orders for food and beverages. Enters data into computerized ordering system. Serves food and beverage to guests and assures quality service is provided at all times. Periodically returns to table during meal to refill glasses, replenish bread and butter, and replace ashtrays. Removes all dishes, silverware and condiments after guests have completed their entrees. Presents check after meal is completed, receives payment and returns change. Assists guests when they are leaving the dining room. Communicates all food problems to management. Stocks condiments, ice and side stands when regular duties are complete. Attends to the need of the customers as much as possible by lighting their cigarettes, puling out their chairs, issuing a fresh napkin, etc. Carries approved corkscrew, pens and lighters as a standard part of the uniform. Completes special assignments for management as requested. Qualifications High School diploma or equivalent preferred. Ability to communicate effectively in English. Previous experience dealing with the general public. Previous food server experience preferred. Responsibilities Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Job Functions Greets customers and takes food and beverage orders in an efficient, courteous and professional manner. Prepares food and beverage orders and delivers them in a timely manner in accordance with the venues standards. Monitors guests’ needs on a continual basis, ensuring all requests are promptly fulfilled. Handles and solves any concerns and questions customers may have. Performs cash handling tasks, as required and in accordance with the cash handling procedures. Responsible for maintaining cleanliness of guest and work areas‎, including tables, chairs, counters, display shelves and storage as assigned. Performs all side work and stocking of supplies in accordance with venue standards. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Qualifications Must have previous cash handling and Micros register experience. Previous bartending experience is a plus. Must possess excellent customer service and communication skills. Must be able to initiate and engage in conversation in a professional and friendly manner. Must be 18 years of age. Must be willing to participate in on-going training in the beverage field. Must have knowledge of current property events, promotions and attractions. Must be able to work independently, with little supervision. Must be able to work any day of the week and any shift. Must be able to get along with co-workers and work as a team. Must adhere to uniform requirements Must be able to work in excessive heat for extended periods of time Must be able to work inside and maneuver throughout assigned station during entire shift. Must be able to lift up to 50 pounds and bend, pull and carry stock to refrigerator and cabinets. Must be able to use hand motion when cleaning and wiping counters. Must possess the manual dexterity to complete required “side work”. Must be able to listen and respond to visual and aural cues. Must be able to read, write, speak and understand English. Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.