In-Suite Dining Server | Casual

About the role

Providing Inspired Food & Beverage to highlight the destination we represent is one of our passions. As an In Suite Dining Server, you will be a hospitality ambassador that will connect our guests to the delectable cuisine inspired by our diverse culture and island home. Your impeccable service will help us showcase our passion and accomplish our mission of turning moments into memories.

Responsibilities

• Deliver In Suite Dining orders to guests in a timely manner, according to company standards and guest’s delivery preference selection
• Before starting, check with cashier regarding specific duties for the shift
• Check service stations for necessary equipment and set up: ice, dishes, utensils, cleaning/sanitation equipment; replenish as needed
• Perform floor sweeps as needed, picking up used In Suite Dining equipment, tableware and table linens
• Have full knowledge of all menu items, garnishes, contents and preparation methods
• Actively participate in monthly departmental sales promotions
• Adhere to the State of Hawaii & EHC (Environmental Health Consultancy) food handling safety standards
• Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests
• Focus attention on guest needs, remaining calm and courteous at all times
• Promote and enforce health and safety awareness as well as to have a complete understanding of the emergency procedures
• Follow hotel and departmental policies, procedures and service standards

Requirements

• 1 year work experience in Food & Beverage
• Previous experience in luxury hotel environment desirable

Qualifications

• Valid Driver’s License
• TB Clearance
• Maui County Liquor Card
• Food Safety Certification or ServSafe Certification

Skills

• Excellent customer service skills
• Knowledge of food and beverage service protocols
• Ability to multitask and manage multiple priorities
• Attention to detail

Benefits

• Comprehensive benefits package

Pay

$16.00 per hour

Schedule

Due to the nature of the hospitality industry, employees are required to work varying schedules, including overnight, weekends and holidays, to accommodate the business and demands of the hotel.