Outbound Call Center Representative

About the role

This is a full-time or part-time, commission-driven role for someone who loves talking to people, enjoys a fast-paced environment, and wants to build real income potential while having fun in the wine industry.

You’ll be working from our Tampa-area office, connecting with PRP customers all across the United States—helping them rediscover wines they love and re-engage with our brand.

And this is just the beginning: as our call center grows, this role will expand into new customer development and advanced sales opportunities.

Responsibilities

• Call existing PRP Wine International customers who haven’t purchased recently
• Re-ignite relationships through friendly, professional conversations
• Educate clients on new wines, promotions, and upcoming opportunities
• Build long-term customer loyalty and repeat business
• (Future growth) Participate in new customer outreach and acquisition efforts

Requirements

• Strong communication skills and confidence on the phone
• Self-motivated, goal-oriented mindset
• Coachable attitude and desire for personal growth
• Sales or customer service experience is a plus—but not required
• Love for wine is great… curiosity is even better 🍷

Qualifications

• None specified

Skills

• None specified

Benefits

• Commission-driven pay with real earning potential
• Full benefits beginning the first of the month following 90 days for FT employees only:
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) program available for FT employees only
• Discount on wine for all employees
• Ongoing training and career development opportunities

Pay

• Commission-driven pay with real earning potential

Schedule

• Full-time or part-time