Outbound Business Development Representative (BDR)

Key Responsibilities

• Execute high-volume, high-quality outbound campaigns using a multi-channel approach (phone, email, social).
• Leverage AI-driven prospecting tools to identify "intent signals" and tailor your outreach to specific customer pain points.
• Deep-dive into targeted accounts to identify key decision-makers (IT Managers, DBAs, DevOps Leads).
• Understand their current tech stack and business challenges before making the first contact.
• Conduct high-impact, 5-minute product demonstrations. You must be able to quickly show value to technical audiences, proving that SolarWinds can solve their specific infrastructure or database headaches.
• Rigorously qualify prospects using established frameworks (e.g., BANT or MEDDIC) to ensure every meeting handed over to the Sales Representatives has a high probability of closing.
• Maintain 100% CRM hygiene in Salesforce. Submit weekly and monthly "pipeline commits" and collaborate closely with the sales team to ensure a seamless transition of opportunities.
• Act as a "boots on the ground" resource, providing Marketing and Product teams with feedback on recurring customer objections and emerging market trends.

Basic Qualifications

• Experience: 1–3 years of experience in outbound sales, lead generation, or business development, preferably within the SaaS or IT infrastructure space.
• The "Hunter" Mentality: A self-starter who is energized by the challenge of cold outreach and possesses the resilience to handle rejection with a professional, positive attitude.
• Communication: Exceptional verbal and written communication skills with the ability to simplify complex technical concepts into "value-based" stories.
• Tech Savvy: Proficiency with Salesforce, Outreach (or similar sales engagement platforms), and AI-assisted prospecting tools.

Preferred Attributes

• Technical Curiosity: A genuine interest in how IT monitoring and database management work; you don't need to be an engineer, but you must be a fast learner.
• Strategic Thinker: Ability to look at a territory and determine which accounts to prioritize based on data and research rather than just calling a list.
• Collaborative Spirit: A team player who enjoys sharing "what's working" with the broader BDR team to help everyone win.