Out Reach Services Coordinator

About the role

Odyssey House of Utah is seeking a Full-Time Life-Saving Overdose Prevention and Response Services (Out Reach Services) Coordinator.

Responsibilities

• Provide Life-Saving Overdose Prevention and Response Services, ensuring safe and judgment-free access to clean supplies and support.
• Conduct client encounters, documenting distributed materials, education provided, and referrals made.
• Provide education on safer use practices, overdose prevention, and risk reduction strategies.
• Engage with clients in the community to build trust and connect them to resources.
• Engage with clients in the community to build trust, support safer practices, and connect them to treatment and recovery resources with the goal of reducing reliance on Overdose Prevention and Response Services.
• Safely handle biohazardous materials and ensure proper disposal of sharps.
• Maintain facility cleanliness and create a safe, welcoming environment.
• Communicate with Life-Saving Overdose Prevention and Response Services and outreach teams to ensure service consistency.
• Document client interactions and service data in Client Track and HR Tracker.
• Provide or coordinate basic wound care support.
• Weekly conduct rapid HCV and HIV testing, provide education, and deliver results counseling.
• Afford clients with wound care and connect them with medical services.
• Report testing events and Life-Saving Overdose Prevention and Response Services activities to Client Track and Kareo.
• Attend Department of Health and SSP meetings to stay current on overdose prevention and response practices.
• Maintain organized inventory of Life-Saving Overdose Prevention and Response Services supplies.
• Cookinate kit assembly for participants, including safer use supplies and naloxone.
• Train staff on Life-Saving Overdose Prevention and Response Services practices in collaboration with MA and front desk teams.
• Manage naloxone supply relationships with Utah Naloxone and UDOH.
• Monthly ensure compliance with state requirements for Life-Saving Overdose Prevention and Response Services to remain in good standing with UDOH.
• Submit grant reports and fulfill documentation requirements related to Life-Saving Overdose Prevention and Response Services.
• Order inventory through NASEN, Amazon, UDOH, and OH Procurement.
• Monitor and update Life-Saving Overdose Prevention and Response Services and grant budgets.
• Facilitate Life-Saving Overdose Prevention and Response Services training in partnership with UDOH and other organizations.
• Track and analyze Life-Saving Overdose Prevention and Response Services outcomes and impact metrics to improve outreach strategies.

Requirements

• Adhere to the Odyssey House mission, philosophy, and scope of services.
• Follow the Division of Human Services Code of Conduct and other applicable service standards.
• Ensure a safe environment for clients and staff.
• Provide exemplary customer service to internal and external customers.
• Foster a positive work environment.
• Deliver high-quality client care within the scope of the assigned position.
• Understand and comply with: Job responsibilities and time management requirements.
• Personnel and client record documentation standards.
• Incident reporting protocols.
• Mandatory training requirements.
• Proper client boundaries and individual rights of clients and staff.

Qualifications

• All employees of Odyssey House are required to adhere to: Odyssey House mission, philosophy, and scope of service; Division of Human Services Code of Conduct and all other relevant service contract requirement standards; ensuring a safe environment for all clients and staff; providing exemplary customer service to both internal and external customers; fostering a positive work environment; ensuring high-quality client care within the scope of the assigned position.

Skills

• Strong communication skills.
• Ability to handle sensitive and confidential information.
• Knowledge of overdose prevention and response practices.
• Experience working with individuals who have substance use disorders.
• Ability to maintain a calm and professional demeanor in stressful situations.

Benefits

• $9,000/year tuition eligibility
• Paid continuing education/training opportunities
• Monthly incentives and awards
• Casual dress and atmosphere
• Health insurance: medical, dental, vision, FSA, long & short-term disability
• Competitive 403b match after 1 year
• Accrue up to 34 paid days off annually
• Wellness perk: convert ½ of unused sick time to vacation at year-end
• Sabbatical program after 5 years of service (we pay you to take a vacation)
• On-demand pay – access earned wages early (conditions apply)
• Extra time off & gift packages for employees after 90 days
• 24/7 Employee Assistance Program (EAP) for mental health and more

Pay

$19.00 per hour

Schedule

Monday - Friday with some Saturdays with flexibility between 8 am to 8 pm