OSP Project Coordinator

About the role

Lumos is looking for a full-time OSP Project Coordinator to join their team. The ideal candidate should have experience as a Project Coordinator in construction environments, be excited about a fast-paced experience, and be ready to contribute to the company's growth.

Responsibilities

• Coordinates all project activities to track lifecycle, budget, and progress requirements to goal.
• Maintains project schedule and production tracker.
• Builds collaborative, respectful relationships with internal team and contractor partners to ensure the free flow of information needed for reports; builds trust to ensure a productive working relationship.
• Gathers the necessary data for all progress reporting and updates Smart Sheets daily.
• Delivers daily status to leadership via meetings and weekly reports to leadership and SVP.
• Sets and maintains project schedule to be current; updates production tracker daily.
• Provides daily updates on construction status to include cabinet status and power tracking.
• Safeguards all partners' alignment to the working schedule and meeting objectives.
• Ensures all invoices are tracked and paid on time in alignment with budgets.
• Interfaces with necessary internal team members to triage construction complaints within 24 hours, and completely resolve them within 7 days.
• Maintains Franchise Agreements to ensure adherence and prevent a lapse in agreement in partnership with necessary internal teams.
• Maintains Street Sheets from partners and ensures accuracy on a daily basis.
• Maintains Damage Report Tracker and provides weekly status on same to leadership.
• Performs other duties as assigned.

Requirements

• Demonstrated experience working with Microsoft Office, particularly Excel, and construction Smart Sheets is essential.
• Excellent interpersonal skills, as well as written and verbal communication skills.
• Able to successfully build and maintain relationships with internal stakeholders and contractor partners.
• Entrepreneurial: self-starter with the ability to keep pace with project requirements and flex based on competing priorities, while ensuring work resumes after triage.
• Strong analytical skills: the ability to gather and record data from a variety of sources and report on it.

Qualifications

• 5+ years’ Project Coordinator experience; preferably in construction.
• High school diploma or equivalent required; Bachelor’s degree preferred.
• Proactive, independent, and able to take initiative to keep on-task and on-target.
• Fiber or Telecom industry experience preferred.

Physical Requirements

• Constantly operates computer, keyboard, and related peripherals.
• Frequent sedentary periods using computer, keyboard, and other peripherals.
• Near-constant use of sight, speech, hearing, comprehension, and reasoning.

Benefits & Perks

• Comprehensive health, dental, and vision coverage.
• Competitive compensation packages, including bonus options for eligible positions.
• Paid Time Off & Paid Holidays.
• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
• 100% employer-paid life and disability insurance.
• Employee Assistance Program (EAP) with access to professional support for life’s challenges.
• 401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
• Wellness program offering education and cash incentives for gym attendance and nutrition programs.
• Discounts on Lumos Fiber Internet for employees who live in our service areas.