Project Coordinator

Responsibilities

• Oversee and direct HVAC projects from conception to completion for production and custom homebuilders as well as the general public.
• Manage and supervise multiple tasks required to complete HVAC installation and service projects on time and within scope.
• Supervise a team of 10–12 service technicians, including crew configurations, daily assignments, and overall performance.
• Coordinate and schedule HVAC installation and service work, ensuring efficient use of labor and resources.
• Receive service tickets from a third‑party answering service, review hourly reports, and make outbound calls to schedule service appointments.
• Communicate scheduling details to warranty companies and other stakeholders, including through external home warranty platforms.
• Utilize internal and external software systems for scheduling, pricing, purchasing, project tracking, and completion reporting.
• Oversee HVAC design and installation processes, ensuring quality standards and adherence to project specifications.
• Serve as the primary communication link from project inception to the project team, ensuring accurate information flow.
• Communicate clearly and professionally with customers and all members of the organization via phone, email, text, and in person.
• Perform limited sales activities focused on upselling services and solutions to established customers.
• Recruit, hire, train, develop, and, when necessary, terminate team members in alignment with company policies and project needs.
• Troubleshoot HVAC systems during installation and service to resolve issues and maintain project quality.
• Manage and purchase HVAC parts, materials, and equipment, coordinating their delivery to job sites, the warehouse, or the office.
• Complete accounting and bookkeeping tasks related to projects, including tracking costs and ensuring project profitability.
• Assist with and be cross‑trained on administrative duties such as payroll processing and entering work orders.
• Handle customer service inquiries and issues, applying conflict and crisis management skills to resolve problems effectively.
• Plan projects with a strong focus on time management, resource allocation, and the overall “big picture.”
• Work collaboratively with other employees, take direction from leadership, and contribute positively to a team‑oriented environment.
• Perform physical indoor and outdoor activities related to HVAC work, including lifting and carrying materials as needed.
• Use and maintain hand tools, machines, and other equipment commonly used in HVAC work in a safe and effective manner.
• Follow oral and written instructions accurately and ensure work is completed while on your feet for extended periods when required.

Essential Skills

• At least 2 years of relevant experience in construction, trades, utilities, industrial environments, manufacturing processes, or general labor.
• Strong phone communication skills, with the ability to handle high volumes of outbound and inbound calls professionally.
• Demonstrated experience in project coordination or project management within construction or service‑based environments.
• Proficiency with Microsoft Office, including Excel, for scheduling, tracking, and reporting.
• Experience with scheduling and coordinating field service or construction projects.
• Ability to manage and lead a team of 10–12 service technicians, including assigning work and monitoring performance.
• Competence in customer service, with effective communication via email, text, telephone, and in person.
• Physical ability to perform indoor and outdoor activities, lift and carry materials, and stand for extended periods.
• Knowledge of operation and maintenance of hand tools, machines, and equipment used in HVAC work.
• Strong time management and project management skills, with the ability to see the overall project “big picture.”
• Ability to understand and follow oral and written instructions accurately and consistently.
• Team‑oriented attitude: work cooperatively, take direction, and communicate effectively within a group.
• Willingness to be cross‑trained on additional duties such as payroll and entering work orders.

Benefits

• Medical, dental, and vision coverage
• Critical Illness, Accident, and Hospital insurance
• 401(k) retirement plan – pre‑tax and Roth post‑tax contributions available
• Life Insurance (voluntary life & AD&D for employee and dependents)
• Short‑ and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Paid time off / vacation / sick leave
• Great benefits package, work‑life balance, and stability with clear growth opportunities

Work Environment

This role operates in a fast‑paced, high‑volume residential HVAC setting that supports both production and custom homebuilding projects, as well as service work for the general public. The Assistant Manager works across the office, warehouse, and construction sites, moving between these environments throughout the day. The company culture is a relaxed, family‑owned environment that values collaboration, adaptability, and professional growth. Dress code is casual (jeans, tennis shoes, collared shirt). The organization is experiencing significant growth, offering advancement, performance‑based raises, and increased responsibility as knowledge and experience expand.

Pay

Pay range: $24.00 – $32.00 per hour. Individual compensation depends on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent factors.

Job Type & Location

Contract‑to‑Hire position based in Aliquippa, PA. This is a fully onsite role.

Application deadline: September 15, 2026.