Organizational Development Manager

About the role

The Organizational Development Manager oversees training and career growth opportunities at the Vermont Department of Taxes and designs systems for continuously improving internal processes and documenting institutional knowledge.

Responsibilities

• Conduct annual training needs assessments with department divisions to design training programs that meet each division's education and growth needs, including a mix of technical knowledge, role-specific skill, and soft-skill trainings.
• Develop and implement a department-wide program to incorporate a knowledge-based curriculum into job shadowing and cross-training opportunities.
• Identify and engage external and internal trainers who can meet the department's educational needs, including selecting and managing vendors under contract.
• Provide coordination, support, and practical assistance for division leadership and subject matter experts in training design and delivery.
• Strategically design the documentation and organization of key department institutional/technical knowledge and practices.
• Develop and implement an employee mentorship program.
• Organize cohorts/external learning pathways for common technical tax training needs at the department.
• Provide direct career growth consultation for employees and supervisors.

Requirements

Expert-level knowledge of organizational development principles and adult learning theory and practice.
Experience designing and delivering large group, small group, and individual trainings in in-person, online, and hybrid settings, as well as an aptitude for providing effective support, coaching, and feedback to internal trainers.
Strong communication, organization, and relationship-building skills.
Independent drive to balance a large portfolio of projects and deliver work timely to a wide range of internal stakeholders.
Experience working with organizational leadership towards strategic priorities.
Interest in learning about Vermont tax policy and administration.

Qualifications

• Bachelor's degree or higher in education, organizational development, leadership development, public administration, human resources, or communications; AND three (3) years or more experience that includes any combination of the following: training or staff development, teaching or facilitating programs, human resources, or conducting needs assessments to identify training needs and gaps.
• Five (5) years or more experience that includes any combination of the following: training or staff development, teaching or facilitating programs, human resources, or conducting needs assessments to identify training needs and gaps.

Skills

Experience building modules in a Learning Management System.

Benefits

Total Compensation
The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 11 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

Pay

As of July 12, 2026, the step 1 rate for pay grade 26 will be $33.53 per hour and the step 15 rate will be $52.55 per hour.

Schedule

Duties are performed primarily within a standard office setting. Some work outside normal office hours may be required. Pressure from deadlines should be anticipated.