Organizational Change Senior Manager – Utilities

About the role

We Are: Talent Reinventors, and we help clients co-create the workforce of the future. How? We make decisions based on insights. We give people the tools and roadmaps to do their best work. We create digital experiences employees love. And we teach companies how to grow great, forward-thinking leaders. Our approach and our people put us at the front of the pack for talent, HR and organizational consulting. We help clients with new skilling, talent strategy, leadership development, employee experience, change management and beyond.

Responsibilities

• Guide clients through reinvention including reimagining work and workforce enabled by technology, automation and Gen AI capabilities
• Translate strategic direction and business objectives established by clients into holistic change strategies
• Build and lead change teams within large-scale reinvention programs, guiding clients through designing and embedding continuous change practices
• Use data-driven insights to assess change readiness, adoption rates, and organizational sentiment
• Design agile change strategies that will help companies shift their culture, adjust ways of working to be future-ready
• Apply human-centered design principles to co-create change solutions and personalized change journeys with clients
• Use leading practice change tools and methodologies including: Organizational change analytics and data visualization, Behavioral science practices, Agile change management methods and tools, Digital engagement, collaboration, and development tools and platforms
• Help clients build lasting agile change capabilities at all levels of the organization to build organizational resiliency
• Help Accenture with business development including proposals and build client relationships
• Help help with market research, Points-of-View, capability development, thought capital, and knowledge management

Requirements

• Minimum of 8 years’ experience in transformational change management
• Minimum of 5 years’ experience in Consulting, Advisory, or Project-based environments
• Minimum of 3 years’ experience working on technology-enabled or digital transformation initiatives (GenAI exposure preferred)
• Minimum of 1 year of experience serving utilities clients (electric, gas, or water) or in a utilities finance, controllership, or regulatory function
• Bachelor's degree or equivalent (minimum 12 years' work experience)

Qualifications

• You have experience working on programs in the Customer Service / Customer Operations domain and / or Field Operations
• You have experience working with Customer Information Systems including but not limited to SAP and Oracle
• You have experience working with Enterprise Asset Management Systems including but not limited to SAP and Maximo
• You know everything there is to know about how to design, develop and roll out change management processes
• You have the ability to work across the Talent practice and apply skills beyond change management, including workforce transformation, leadership development, talent strategy, and operating model development
• You’re familiar with digital tools like HR Automation, Future Workforce Design and Analytics
• You have experience with: Change Analytics, Change Tracking, Design Thinking, Change Capability Development, Agile Change Management
• You’re familiar with digital change management tools like Cognition
• You have Applied experience using Generative AI (GenAI) to deliver organizational change work

Skills

• Change Analytics
• Change Tracking
• Design Thinking
• Change Capability Development
• Agile Change Management
• Cognition
• Generative AI (GenAI)

Benefits

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

Pay

Annual Salary Range: California $132,500 to $338,300, Cleveland $122,700 to $270,600, Colorado $132,500 to $292,200, District of Columbia $141,100 to $311,200, Illinois $122,700 to $292,200, Maine $112,900 to $249,000, Maryland $132,500 to $292,200, Massachusetts $132,500 to $311,200, Minnesota $132,500 to $292,200, New York $122,700 to $338,300, New Jersey $141,100 to $338,300, Virginia $122,700 to $311,200, Washington $141,100 to $311,200

Schedule

Ability to travel up to 80%; travel as needed based on client expectations.

Requesting an Accommodation

If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

California Specific Information

If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Recruiting and Hiring Statement

We are committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.