Organizational Change Senior Manager – Utilities

About the role

We Are Talent Reinventors, and we help clients co-create the workforce of the future. How? We make decisions based on insights. We give people the tools and roadmaps to do their best work. We create digital experiences employees love. And we teach companies how to grow great, forward-thinking leaders. Our approach and our people put us at the front of the pack for talent, HR and organizational consulting. We help clients with new skilling, talent strategy, leadership development, employee experience, change management and beyond.

Responsibilities

• Guide clients through reinvention including reimagining work and workforce enabled by technology, automation and Gen AI capabilities
• Translate strategic direction and business objectives into holistic change strategies
• Build and lead change teams within large-scale reinvention programs, guiding clients through designing and embedding continuous change practices
• Use data-driven insights to assess change readiness, adoption rates, and organizational sentiment
• Design agile change strategies that will help companies shift their culture, adjust ways of working to be future-ready
• Apply human-centered design principles to co-create change solutions and personalized change journeys with clients
• Use leading practice change tools and methodologies including: Organizational change analytics and data visualization, Behavioral science practices, Agile change management methods and tools, Digital engagement, collaboration, and development tools and platforms
• Help clients build lasting agile change capabilities at all levels of the organization to build organizational resiliency
• Help Accenture with business development including proposals and build client relationships
• Help develop our practice by helping with market research, Points-of-View, capability development, thought capital, and knowledge management

Requirements

• Minimum of 8 years’ experience in transformational change management
• Minimum of 5 years’ experience in Consulting, Advisory, or Project-based environments
• Minimum of 3 years’ experience working on technology-enabled or digital transformation initiatives (GenAI exposure preferred)
• Minimum of 1 year of experience serving utilities clients (electric, gas, or water) or in a utilities finance, controllership, or regulatory function
• Bachelor's degree or equivalent (minimum 12 years' work experience)
• If Associate’s Degree, must have equivalent minimum 6-year work experience

Qualifications

• Experience working on programs in the Customer Service / Customer Operations domain and / or Field Operations
• Experience working with Customer Information Systems including but not limited to SAP and Oracle
• Experience working with Enterprise Asset Management Systems including but not limited to SAP and Maximo
• Experience with Change Analytics, Change Tracking, Design Thinking, Change Capability Development, Agile Change Management
• Experience with digital change management tools like Cognition
• Applied experience using Generative AI (GenAI) to deliver organizational change work

Skills

• Ability to work across the Talent practice and apply skills beyond change management, including workforce transformation, leadership development, talent strategy, and operating model development
• Familiarity with digital tools like HR Automation, Future Workforce Design and Analytics

Benefits

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

Pay

Annual Salary Range: $132,500 to $338,300

Schedule

Ability to travel up to 80%; travel as needed based on client expectations.

What You Need

Minimum of 8 years’ experience in transformational change management
Minimum of 5 years’ experience in Consulting, Advisory, or Project-based environments
Minimum of 3 years’ experience working on technology-enabled or digital transformation initiatives (GenAI exposure preferred)
Minimum of 1 year of experience serving utilities clients (electric, gas, or water) or in a utilities finance, controllership, or regulatory function.
Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate’s Degree, must have equivalent minimum 6-year work experience

What You Get

• Market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage
• A 401(k) plan
• Bonus opportunities
• Paid holidays
• Paid time off

Equal Employment Opportunity

We are committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process.