Organizational Change Manager

About the role

The Organizational Change Manager is part of the Organizational Effectiveness team within Human Resources and will lead the organization’s change management practices, supporting the enterprise’s business agility transformation efforts.

Responsibilities

• Coaching and consulting: Assess the change maturity of the teams and provides coaching on change management best practices to executives, leaders, and team members to enhance organizational effectiveness, equipping them with the tools to navigate change effectively.
• In partnership with the Learning and Development department, develop and facilitate training sessions to build change management skills across the organization.
• Partner with key stakeholders to help them integrate change management activities within their initiatives.
• Act as organizational transformation change manager: Design, lead, and implement change management to improve delivery of business value, maximize employee engagement, and minimize change resistance.
• Ensure a holistic approach to change, considering organizational culture, stakeholder/consumer needs, people, structures, and processes.
• Implement practices enhancing adaptability, agility, and responsiveness to change, blending change models/methods such as PROSCI as needed.
• Identify potential risks and areas of resistance through change impact assessments. Develop actionable strategies to mitigate risks and address anticipated points of resistance effectively.
• Monitor and report on change progress using associated metrics, adjusting as needed to ensure success.
• Leveraging change management best practices, lead the development and implementation of an organizational change management strategy, governance structures, and communities of practice.

Requirements

• Deep understanding of change management principles, methodologies, and tools.
• Familiarity with enterprise agility practices.
• Ability to influence stakeholders and drive engagement without authority and to build trust quickly.
• Excellent communication, facilitation, and interpersonal skills.
• Able to navigate complex matrixed organization structures.
• Strong consulting, coaching and presentation skills.
• Strategic thinking and planning along with execution and process improvement skills.
• Able to manage multiple change initiatives simultaneously.
• Strong analytical and problem-solving skills.

Qualifications

• Education: Bachelor's degree in Organizational Change Management or related field.
• Experience: 8+ years of experience in change management. Proven experience in applying change management and familiarity with agile methodologies.
• Certification: Change management training/certifications (Certified Change Management Professional (CCMP), Prosci, or equivalent).

Skills

• Knowledge of change management principles, methodologies, and tools.
• Familiarity with enterprise agility practices.
• Ability to influence stakeholders and drive engagement without authority and to build trust quickly.
• Excellent communication, facilitation, and interpersonal skills.
• Able to navigate complex matrixed organization structures.
• Strong consulting, coaching and presentation skills.
• Strategic thinking and planning along with execution and process improvement skills.
• Able to manage multiple change initiatives simultaneously.
• Strong analytical and problem-solving skills.

Benefits

• Pay and Bonuses: Competitive salary, monthly incentives, and annual bonus.
• Career Progression: Paid training and development programs, including the MCM Academy, and a promote-from-within philosophy.
• Reward and Recognition: Formal and informal recognition for great results, including all-inclusive vacations.
• Tuition Assistance: Up to US$ 2,500 per employee annually for courses related to your current role or the role you are striving for.
• Healthcare Insurance: Comprehensive healthcare plans and fitness membership reimbursements.
• Volunteering Opportunities: Up to eight hours of paid time off each year to volunteer.
• Retirement Savings: Company contributions to retirement savings plans.
• New Family Support: Paid leave for new arrivals, flex time, and child back-up care options.
• Team-building: Company-sponsored team-building events.
• Work-Life Balance: Paid and floating holidays, generous paid-time-off.

Pay and Schedule

• Annual Salary: $127,100.00 - $165,100.00 (Amount based on office location, relevant experience, skills, and competencies).