Organizational Change Management Lead
About the role
The Organizational Change Management (OCM) Lead is a senior, client-facing consulting and practice leadership role responsible for leading complex organizational change engagements supporting Blue Yonder supply chain transformations. This role combines hands-on OCM delivery, executive advisory, team leadership, client capability building, methodology development, and business development.
Responsibilities
- Lead OCM engagements across complex enterprise and supply chain transformation programs.
- Conduct organizational, stakeholder, change impact, readiness, and role/job-design assessments to identify risks, impacts, and mitigation strategies.
- Develop and execute integrated OCM strategies and plans, including communications, stakeholder alignment, business readiness, and risk mitigation.
- Design and facilitate executive sessions, stakeholder alignment workshops, focus groups, discovery sessions, and cross-functional working sessions.
- Establish business readiness teams and change champion networks to engage impacted employees and support communication, readiness, adoption, and reinforcement.
- Develop and deploy change readiness surveys and use findings to identify readiness gaps, resistance, and mitigation actions.
- Audit organizational structures, responsibilities, decision rights, skills, and future-state ways of working and provide recommendations to support successful transformation.
- Advise and coach C-suite executives and senior leaders on sponsorship, leadership alignment, communications, and their role in driving adoption and transformation outcomes.
- Build alignment across functional leaders around transformation objectives, business impacts, and cross-functional requirements.
- Coach client OCM resources to build sustainable internal change-management capabilities and self-sufficiency.
- Lead, coach, and mentor OCM consultants while providing quality oversight across engagements.
- Establish and continuously improve OCM standards, processes, methodologies, tools, frameworks, templates, accelerators, and reusable delivery assets.
- Incorporate engagement lessons learned, client feedback, emerging practices, and evolving transformation needs to strengthen OCM delivery.
- Partner with project and program management to integrate OCM activities, milestones, dependencies, resources, and risks into overall implementation plans.
- Support OCM workforce planning, recruiting, interviewing, selection, and development of internal and contract OCM resources.
- Support business development through discovery, OCM solution design, estimating, staffing approaches, proposals, Statements of Work, and client presentations.
- Articulate the business value of OCM at the executive level, connecting change management and adoption to business readiness, implementation risk, value realization, and transformation outcomes.
Requirements
- 12+ years of progressive Organizational Change Management, transformation, or related consulting experience, including significant experience leading complex engagements and OCM teams.
- Demonstrated experience leading enterprise technology, supply chain, process, or organizational transformation programs.
- Strong experience with organizational and stakeholder assessments, change impact analysis, communications, stakeholder alignment, business readiness, organizational design, change networks, and risk mitigation.
- Demonstrated ability to design and facilitate executive workshops, stakeholder sessions, focus groups, and cross-functional working sessions.
- Strong executive presence with the ability to advise, influence, and coach C-suite and senior executives.
- Experience building client OCM capability and coaching OCM professionals to independently apply methodologies, tools, and leading practices.
- Experience leading, mentoring, and developing OCM consultants and providing quality oversight across multiple engagements.
- Experience developing and implementing OCM methodologies, frameworks, processes, tools, templates, and reusable consulting assets.
- Strong knowledge of Prosci, ADKAR, SAP Activate, or comparable change methodologies, with experience working in Agile, waterfall, and hybrid environments.
- Strong understanding of project and program management practices and the ability to integrate OCM activities into overall implementation plans.
- Experience recruiting and interviewing OCM professionals and contract resources.
- Strong consulting, facilitation, executive communication, stakeholder management, and presentation skills.
- Experience supporting business development, solution development, proposals, estimates, Statements of Work, and client presentations.
- Bachelor’s degree or equivalent professional experience.
Qualifications
- Prosci Certified Change Practitioner or comparable professional OCM certification.
- Experience with Blue Yonder or other enterprise supply chain solutions and platforms.
- Experience supporting transformation across supply chain capabilities such as Demand Planning, Supply Planning, Inventory Optimization, Integrated Business Planning, Allocation and Replenishment, Warehouse Management, Transportation Management, or related solutions.
- Understanding of the organizational, process, role, skill, governance, and behavioral changes associated with enterprise supply chain implementations.
- Experience with cloud/SaaS, AI-enabled, or digital transformation programs.
- Experience establishing or advancing an OCM practice, Center of Excellence, delivery methodology, or consulting capability.
- Professional services, enterprise software, or management consulting experience.
- Experience leading global, multi-functional, or multi-region transformation initiatives.
Skills
- Leadership and strategic thinking.
- Change management methodologies (Prosci, ADKAR, SAP Activate).
- Project and program management.
- Client relationship management.
- Stakeholder engagement and facilitation.
- Business readiness and readiness assessment.
- Organizational design and restructuring.
- Communication and presentation skills.
- Business development and proposal writing.
- Consulting and coaching.
- Team leadership and mentoring.
Benefits
Comprehensive Medical, Dental and Vision coverage, 401K with Matching, Flexible Time Off, Corporate Fitness Program, and a variety of voluntary benefits such as Legal Plans, Accident and Hospital Indemnity, Pet Insurance, and more. At Blue Yonder, we are committed to a workplace that fosters inclusion and belonging, and we are an equal opportunity employer.
Pay
$160,000 - $195,000 base salary range, with potential for performance bonuses or commissions.
Schedule
Full-time, with the ability to travel up to 30%.