Organizational Change Management Lead

About the Role

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Responsibilities

• Change Management
  • Identify stakeholders, analyze stakeholder impacts, complete change management assessments, and create strategies to effectively drive change.
  • Drive understanding and adoption of new and modified tools, business processes, systems, job roles, and organizational structures.
  • Create and implement change management strategies and plans that maximize employee adoption and usage and minimize resistance.
  • Create and manage execution of change management deliverables (Change Management Plans, Stakeholder Assessments, Impact Assessments, Communications Plans).
  • Support and lead training efforts.
  • Collaborate with peer change managers across Zebra to drive continuous improvement in change management methodologies, documentation, and communications.
• Engagement and Communications
  • Coordinate development and delivery of project-related communications and engagement activities.
  • Plan and execute cross-company communications and stakeholder engagement activities, including events, forums, awareness meetings, newsletters, posters, leadership videos, local open houses, road shows, and celebrations.
  • Collaborate with cross-functional marketing, communications, and partner program teams to coordinate timing and delivery of external communications.
  • Prepare program-level change management materials for use in regular leadership reviews, program status meetings, and quarterly business reviews.
  • Establish and maintain necessary internal and external communications infrastructure, including change agents, distribution lists, mailboxes, and repositories for documents and photos.

Requirements

• Excellent English-language writing skills.
• Excellent English-language business conversation proficiency and presentation skills.
• Solid project management skills, including ability to manage multiple, dynamic projects and tasks.
• Strong proficiency with Microsoft Office Suite (PowerPoint, Excel, Word).
• Strong interpersonal skills, with ability to tailor style and messages for different audiences.
• Ability to think and act strategically and deliver high-quality results in a fast-paced environment.
• Experience leading change activities is a strong plus.
• BA/BS from an accredited college or university.
• 8+ years of experience in an organizational change management role.
• Excellent written English language communication skills as demonstrated by submitted writing samples.
• Must work on a hybrid schedule in our Lincolnshire, IL headquarters (3 days a week minimum including Tuesdays and Thursdays).

Preferred Qualifications

• Relevant professional experience, including wide-ranging previous roles in change management and communications.
• Proven ability to work with different stakeholders and teams in a global, multi-site organization.
• Work independently with little or no supervision.
• Experience leading change activities, including vision setting, leadership/change sponsor alignment and engagement, stakeholder analysis, impact identification, readiness assessment, communication strategies, training plans, and measurement of adoption.
• Attention to detail.
• Maturity and professionalism in interactions at all levels.
• Strong proficiency with Microsoft Office Suite (PowerPoint, Excel, Word) and SharePoint.
• Ability to coordinate, leverage, and maximize the knowledge, skills, and efforts of others to achieve goals.
• International experience preferred.

Pay

Pay Range: $96,800.00 - $145,200.00 annually.

In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 10% of base pay, in accordance with the terms of the applicable incentive plan.

Benefits

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive—including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program, and paid time off offerings depending on the country where you work.

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.