Organization Design Consultant

Duration: 6 months (potential for contract extension) • Location: Cleveland, OH • Work arrangement: 5 days onsite

About the role

Support an HR modernization program aimed at making it easier for employees and managers to obtain HR information, reducing administrative tasks so HR can focus on more strategic work. This role will help define the future HR operating model, including possible organizational structures and roles, and will design and steward the future HR operating model and work design across HR modernization.

Responsibilities

• Operating Model & Work Design
  • Design the end-to-end HR operating model, including service delivery layers, work distribution, role shapes, and interfaces across COEs, Service Delivery, HR Partners, and Enablement.
  • Translate strategy, experience priorities, and technology enablement into clear work design principles (what work is done where, by whom, and how).
  • Define decision rights, accountabilities, escalation paths, and ownership models using practical frameworks (e.g., RACI/RAPID).
• Organizational Design
  • Architect org structures, role taxonomy, spans and layers, and governance guardrails to support future state HR capabilities.
  • Serve as the design authority to ensure consistency and integrity of org and work design decisions across workstreams.
  • Document and maintain HR-wide design standards and design guardrails.
• Integration with Process, Experience & Technology
  • Partner with process, experience, and technology workstreams to ensure work design aligns with automation, AI enablement, and EX platform capabilities.
  • Identify where work should be simplified, automated, augmented, or eliminated as part of modernization.
  • Ensure org and work design decisions account for controls, risk, and operational resilience.
• Workforce Transition & Change
  • Guide workforce transitions, including role evolution, redeployment, capability shifts, and change impacts.
  • Support leaders in understanding implications of new ways of working—not just new structures.
  • Facilitate leadership and HRLT-level design sessions, decision forums, and working sessions.

Pay

$35 - $38/hr

Schedule

Monday–Friday, 8:00 AM–5:00 PM EST