Org Performance & OCM Consultant

Job Summary

The Organization Performance & OCM Consultant supports enterprise transformation by enabling performance insights and driving change adoption. They will deliver data-driven metrics, reporting, change and engagement strategies to enhance effectiveness, efficiency, and performance of the IT operating model, cultivate digital fluency, and align IT initiatives with business outcomes.

Position Overview

• Support performance management through definition, tracking, and reporting of organizational effectiveness metrics
• Coach and support teams to prioritize user experience and human-centered design principles in the solutions and initiatives they recommend
• Identify opportunities to drive functional perfection and continuous improvement across IT, participating in root cause analyses to address business challenges and supporting teams in the use of structured problem solving to optimize processes and enhance team capabilities
• Design and deliver change and engagement strategies that drive technology adoption, business alignment, digital fluency, and elevate user experience across digital and IT initiatives
• Ensure strategies are aligned with program goals and include mechanisms to measure impact and adapt based on feedback
• Assess and enhance organizational structures, operating models, and ways of working to improve agility and decision-making
• Engage stakeholders and facilitate communication and engagement efforts to ensure alignment, clarity, and buy-in
• Assist in monitoring IT performance outcomes and identifying risks, driving to value realization post implementation
• Partner with the business to build engagement and increase speed of adoption
• Analyze skills/learning needs and develop training approaches and curricula to help workforce adopt new technologies and ways of working
• Assess organization alignment and readiness for change and develop interventions to improve

Basic Qualifications

• Legally Authorized to work in the United States
• Bachelor’s degree or higher in Business Administration or a related discipline or foreign equivalent
• 5 or more years of experience in Change Management and Human-Centered Design and experience supporting large scale business transformation projects
• 3 or more years of project management experience in organizing, planning, and executing large-scale projects

Preferred Qualifications

• 3 or more years of Oil & Gas industry experience
• 1 or more years of experience building strong relationships and achieving results through strong interpersonal skills that help drive, inspire, and influence collaboration
• 1 or more years of experience in defining and tracking performance metrics, benchmarking, and reporting
• Intermediate level of knowledge of IT governance frameworks and digital transformation
• Understanding of continuous improvement techniques, e.g., structured problem solving
• Leading and executing organizational change management methodologies
• Understanding of user experience and human-centered design thinking
• Ability to provide direct support and coaching to managers and supervisors as they guide their staff through transitions
• Ability to listen and learn from stakeholders with the ability to offer perspectives, a points of view and influence stakeholders
• Ability to think strategically and align change management efforts with broader organizational goals and objectives