OCM Consultant

Role Description

The OCM Consultant Consultant II is responsible for driving adoption, readiness, and sustained usage of new business processes and technology solutions. The opportunity includes:

• Change Strategy & Planning
• Define and execute the OCM strategy, scope, and roadmap aligned with program objectives
• Conduct organizational readiness and change impact assessments
• Identify impacted stakeholders, roles, and change risks
• Establish OCM governance, sponsorship, and change champion models
• Stakeholder & Leadership Engagement
• Perform stakeholder analysis and engagement planning
• Partner with leadership to build active sponsorship and alignment
• Support leaders and managers with change enablement toolkits
• Identify and manage resistance and change fatigue

What You Need

• 6-10 years of experience in Organizational Change Management, preferably within enterprise IT / digital transformation programs
• Strong experience in OCM methodologies (Prosci / ADKAR or equivalent)
• Stakeholder management across business, IT, and leadership teams
• Communication planning and content creation
• Training strategy and enablement planning
• Experience supporting large transformation programs (CRM, ERP, digital)
• Ability to work in onshore-offshore delivery models
• Good to have: Experience in CRM / ERP implementations (Dynamics 365, Salesforce, SAP, etc.), Exposure to Agile / SAFe delivery environments, Experience in BFSI, Manufacturing, Telecom, or Enterprise clients, Prosci or equivalent OCM certification

Compensation

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Benefits

• Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty.
• Eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.
• Eligible to participate in the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits.
• Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching.
• All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.