Lead OCM Consultant
Tata Consultancy Services · Troy, MI · 2 wk ago
ConsultingFull-time
About the role
The role is responsible for managing customer relationships and providing technical support.
Responsibilities
- Manage customer relationships
- Provide technical support
- Resolve customer issues efficiently
Requirements
- Bachelor's degree in Computer Science or related field
- 2+ years of relevant work experience
- Strong problem-solving skills
- Excellent communication and interpersonal skills
Qualifications
- Proficient in Microsoft Office Suite
- Experience with CRM systems
- Knowledge of network infrastructure
Skills
- Customer service orientation
- Technical troubleshooting
- Team player
Benefits
- Flexible working hours
- Professional development opportunities
- Competitive salary
Pay
$50,000 - $60,000 annually
Schedule
Full-time, Monday to Friday, 9 AM to 5 PM