Orders Coordinator

Responsibilities

• Contacts physician offices by phone or fax to follow-up on outstanding orders.
• Maintains a list of physicians who prefer to be contacted by the marketing staff; provides orders to the marketing staff to deliver to those physicians; and assists the marketing staff in maintaining a log of outstanding orders for his/her assigned physicians.
• Notifies the appropriate manager when it’s identified that the wrong physician has been listed on an order; makes corrections in the computer once the correct physician’s name has been provided and resubmits the order to the correct physician.
• Prints and submits Plan of Care Summary to patients in a timely manner.
• Sends notification of missed visits to the patient’s physician in a timely manner and payer source, when required by the payer.
• Sends discharge summaries to physicians in a timely manner.
• Affords assistance in answering the telephone in a timely and courteous manner, transferring callers to the appropriate department/person.
• Takes messages as needed and delivers to the appropriate individual in a timely manner.
• Observes confidentiality and safeguard all patient related information.
• Notifies Supervisor of problems in a timely manner and works to help provide solutions.

Qualifications

• High school graduate or GED.
• Minimum of six (6) months experience in an office setting, preferably medical office related.
• Proficient knowledge of the framework, organization, and function of home care.
• Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications.
• Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively.
• Ability to work independently and in a team environment.
• Excellent, oral, written, and interpersonal communication skills.
• Professional appearance and demeanor.

About the Role

Adoration Home Health is seeking a full-time Orders Coordinator for its home health operations across the country. The Orders Coordinator is responsible for submitting physician orders for signature; and making every effort to ensure physician signature is obtained in a timely manner. Submits notification of missed visits and discharge summaries to the physician/facility.

Benefits

• Medical, dental and vision insurance.
• Tuition reimbursements and discounts.
• Paid time off.
• 401(k) retirement plan.
• Flexible Spending Account (FSA).
• Employee discounts.