Order Management Consultant

About The Role

The Order Management Consultant supports the sales-to-order lifecycle by reviewing completed sales opportunities, validating required documentation and customer information, and creating accurate records used for implementation and billing. This role serves as a key liaison between Sales, Finance, Service Delivery, and other internal teams to ensure opportunities are processed efficiently, accurately, and in alignment with company policies and procedures.

Key Responsibilities

• Review sales opportunities and the supporting documentation for completeness, accuracy, and policy compliance before order creation.
• Create customer location records and CPE records in Salesforce.
• Validate customer details including service address, product configuration, pricing approvals, and required internal fields prior to order submission.
• Partner with Sales, Finance, and Service Delivery to resolve opportunity discrepancies.
• Maintain knowledge of internal sales stages, opportunity workflows, and process requirements to support efficient processing.
• Communicate professionally with internal stakeholders regarding status, requirements, risks, and timelines.
• Support process improvement efforts that simplify order entry, improve data quality, and enhance the sales and customer experience.

Required Qualifications

• Experience working with CRM/order-entry platforms such as Salesforce.
• Strong attention to detail with the ability to manage multiple orders and deadlines simultaneously.
• Excellent written and verbal communication skills.
• Strong problem-solving and cross-functional coordination skills.
• Proficiency in Microsoft Office, especially Excel, Outlook, and Teams.

Core Competencies

• Detail oriented
• Process discipline
• Organizational skills
• Collaboration
• Sense of urgency

Work Environment

Primarily office: Trustmark/Mobile, ALOccasional participation in cross-functional meetings and project initiatives.

Our Benefits

• Medical, Dental, Vision Insurance Plans
• 401K Plan
• Health & Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plan

Our Company

Uniti is an equal opportunity employer. At Uniti, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.

Pay

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

Schedule

Not specified.

Benefits

Folded due to lack of specific information.