Order and Delivery Operation Manager

About Slate

Slate is building safe, reliable vehicles that people can afford, personalize, and love. We are committed to reindustrialization and pride ourselves on the DIY and customization ethos that runs through every aspect of our vehicles.

Who We Are Looking For

Slate is seeking an energetic and organized Order and Delivery Operations Manager to lead a team of analysts supporting the vehicle order management and fulfillment process. This role involves allocating vehicles to various delivery hubs, managing accessories, and collaborating with cross-functional teams.

What You Get To Do

• Manage a team of Order and Delivery Operations Analysts to manage vehicle allocation and fulfillment operations.
• Develop and drive continuous improvement to the vehicle allocation and delivery operation processes.
• Collaborate with Sales, Sales Inventory and Operations Planning (SI&OP), and Manufacturing to allocate vehicles across Consumer and Fleet business units.
• Allocate vehicles to appropriate delivery hubs based on capacity and capability of each hub.
• Place and monitor Transfer Orders (TOs) of accessories from the Warehouse (3PL) to individual delivery hubs based on accessorization and up-fitment needs of customer orders.
• Work with Slate Delivery Partners on placing TOs for service parts necessary to repair issues found with vehicles prior to customer delivery through transportation and/or Pre-Delivery Inspection (PDI).
• Maintain and monitor accessory inventory levels to ensure alignment with sales forecasts and drive appropriate operational planning.
• Develop, track, and report key performance indicators (KPIs) related to SI&OP, including Vehicle Dwell Time at Manufacturing Yard, Vehicle Dwell Time at Delivery Hubs, and Vehicle On-Time Delivery Rate.
• Drive a continuous improvement mindset within Order Management, focusing on allocation processes, Transfer Order processes, and overall process efficiencies.

What You Bring To The Team

• Bachelor’s degree in Business Administration, Supply Chain Management, Operations, Finance, Data Analytics or equivalent, preferred.
• 8+ years of experience in Supply Chain, Logistics, or Business Management, preferably working within Order Management.
• 2+ years of previous manager experience in a Supply Chain, Logistics, or Business Management role.
• Strong analytical skills, with sufficient understanding of data interpretation.
• Proficiency in Microsoft Excel and/or other data analysis tools, such as SmartSheets, Tableau, Alteryx, or other scripting tools.
• Strong verbal and written communication skills, with an understanding of how to present complex data in easily understood ways to multiple levels with the business.
• Strong problem-solving capabilities, with attention to detail.
• Comfortable in start-up environments, capable of rolling up sleeves to do the work and building, or recommending the tools needed to be successful as the company grows.
• A proactive, "one company" teammate with a continuous improvement approach, equally comfortable with warehousing practices, material management, business planning, and financial implications.
• Ability to work cross-functionally with external partners and internal teams, building strong relationships that produce positive results.

Physical Requirements

• Must have the ability to travel (up to 10%).
• Must have the ability to lift and carry up to 35 pounds.
• Must have the ability to stand, walk, and perform repetitive tasks for extended periods.

SALARY RANGE

The compensation for this position is the range Slate reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; work location; and other relevant business and organizational factors. Annual Base Pay Range: $123,339 to $185,009 USD Additional Compensation And Benefits Slate offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in the equity program and/or a discretionary annual incentive program, subject to the rules governing such programs.

WORK AUTHORIZATION REQUIREMENT

Applicants must be authorized to work in the United States on a permanent basis. We are unable to offer visa sponsorship at this time.

WHY JOIN TEAM SLATE?

We are fueled by grit, determination, and attention to detail. The start-up spirit of ingenuity and resourcefulness move our business forward. Team Slate fosters a culture of excellence, innovation, and mutual respect, and is motivated by shared principles. Safety First Delight Customers One Team Relentless Improvement Fast, Frugal, and Scrappy Respectful Collaboration Positive Legacy