Operations Training Coordinator

Responsibilities

• Work closely with our corporate leaders for document management to become the Excellence through Quality (EtQ) subject matter expert, and system administrator for the location
• Link training to losses and plant KPIs using root cause analysis and KPI trees; consolidate Man & Method losses in partnership with all departments and site leadership
• Collaborate with Operations, Engineering & Reliability, Production, Quality Assurance, Supply Chain Management (SCM), Human Resources (HR), and other departments and functions to identify trends, build training plans by work center, and support policy deployment
• Work closely with the Environmental Health and Safety (EHS) department on completion of mandatory compliance training efforts
• Work closely with HR on the cadence of new-hire integration and support scheduling and proctoring of pre-employment assessments
• Maintain the LMS (assignments, records, certifications) and generate training status reports
• Work closely with the corporate learning and development team for any training compliance needed for the facility (e.g. Cornerstone)
• Facilitate effective communications with work centers (goals, measures, standards) and coordinate team meetings as needed
• Support change management, strategic planning, and auditing related to training systems
• Create and facilitate skills gap reduction efforts and projects
• Measure training effectiveness, perform post-training evaluations, develop action plans, and close gaps
• Select trainers/trainees and manage the training matrix for the facility
• Monitor on-time/in-full, continuous improvement, 5S, and routine management completion targets
• Identify, benchmark, and maintain learning infrastructure (training rooms, conference rooms, training methods, digital training tools) to support training delivery and utilization
• Absorb and share best practices from other plant locations for offsite training needs
• Adequately prepare and present training materials with subject matter experts (SMEs)
• Manage and oversee the implementation of NOS standards

Qualifications

• Bachelor’s degree in a related field; equivalent combination of education and relevant experience may be considered based on site policy
• 5+ years of experience delivering or coordinating adult learning/training, preferably in manufacturing
• Excellent analytical, communication, and problem-solving skills with the ability to support cross-functional teams and NOS routines
• Hands-on experience with Learning Management Systems
• Strong organization and prioritization; comfortable managing multiple workstreams in a fast-paced environment
• Proficiency with Microsoft Office and ability to learn new software quickly