Operations Training Coordinator

Responsibilities

• Link training to losses and plant KPIs using root cause analysis and KPI trees; consolidate Man & Method losses in partnership with all departments and site leadership.
• Collaborate with Operations, Engineering & Reliability, Production, Quality Assurance, Supply Chain Management (SCM), Human Resources (HR), and other departments and functions to identify trends, build training plans by work center, and support policy deployment.
• Work closely with the Environmental Health and Safety (EHS) department on completion of mandatory compliance training efforts.
• Work closely with HR on the cadence of new-hire integration and support scheduling and proctoring of pre-employment assessments.
• Career Orientation.
• Maintain the LMS (assignments, records, certifications) and generate training status reports.
• Work closely with the corporate learning and development team for any training compliance needed for the facility (e.g. Cornerstone).
• Facilitate effective communications with work centers (goals, measures, standards) and coordinate team meetings as needed.
• Support change management, strategic planning, and auditing related to training systems.
• Verify and validate training projects.
• Present priorities to the site Steering Committee.
• Create and facilitate skills gap reduction efforts and projects.
• Measure training effectiveness, perform post-training evaluations, develop action plans, and facilitate gap closure.
• Develop training materials and curriculum with and for subject matter experts (SMEs).
• Select trainers/trainees and manage the training matrix for the facility.
• Own site training matrix, develop additional matrixes as needed.
• Manage and improve training matrix scheduling and adherence; support site leaders to achieve set targets.
• Identify, benchmark, and maintain learning infrastructure (training rooms, conference rooms, training methods, digital training tools) to support training delivery and utilization.
• Work closely with local and corporate leaders to develop and review effective standard operating procedures and Job Instructions within document management system.
• Collaborate with other plant locations to address offsite training needs and share best practices.
• Assist with the coordination and logistics of onsite training for employees from other locations.

Qualifications

• Bachelor’s degree in a related field; equivalent combination of education and relevant experience may be considered based on site policy.
• 5+ years of experience delivering or coordinating adult learning/training, preferably in manufacturing.
• Excellent analytical, communication, and problem-solving skills with the ability to support cross-functional teams and NOS routines.
• Ability to coordinate and prioritize responsibly; able to balance multiple tasks at once without sacrificing attention to detail.
• Hands-on experience with Learning Management Systems.
• Strong organization and prioritization; comfortable managing multiple workstreams in a fast-paced environment.
• Proficiency with Microsoft Office and ability to learn new software quickly.
• Ability to travel to other plants, or training providers.