Operations Team Lead - 1st shift (Print on Demand)

Ingram Content Group (ICG) is seeking an Operations Team Lead to contribute to our Operations team in Roseburg, OR. This role supports all operational and administrative activities required to run a major production environment, serving as the lead person overseeing department or activity workflow and acting in a leadership capacity in the absence of the Supervisor. Join a key team that helps the world read by ensuring our distribution centers and warehouse facilities function at maximum efficiency.

About the role

Safety is a core value in our distribution environment, emphasized through training, education, and accident prevention programs. Process improvement is another core value, driven by innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates. Our goal is to connect as many people as possible to the content they want in the simplest ways.

Responsibilities

• Trains and develops hourly associates.
• Acts as the department contact for all production systems issues and questions.
• Provides direction and leadership to associates.
• Identifies, communicates, and ensures all quality and productivity standards are met within the department.
• Researches issues, problems, or concerns and recommends solutions.
• Meets customer requests, deadlines, commitments, and quality standards in a timely manner.
• Plans and coordinates work activities, overseeing hourly associates to ensure efficient completion of tasks.
• Coordinates with other departments on workflow activities.
• Assists in administering policy and payroll activities.

Requirements

• High School Diploma or equivalent.
• 1-year experience with PC-based applications.
• 1 year of work experience in a warehouse operations environment.
• 6 months of work experience involving physical tasks such as walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, and typing/keyboard use.

Benefits

• A highly competitive compensation package with generous benefits beginning the first day of employment, including:
  • Medical, prescription drug, vision, and dental plans.
  • Health Savings Account (HSA) and Health Care Flexible Spending Account (FSA).
• 10 vacation days and 10 sick days accrued annually, plus 3 personal days.
• 401K match, life and AD&D insurance, Employee Assistance Programs, and group legal benefits.
• Tuition reimbursement program for continued education.
• Financial and in-kind opportunities to engage with non-profits in your community, including a company match program for United Way donations.
• Volunteer opportunities and in-kind drives for non-profits throughout the year.
• Casual dress code.
• Convenient location.

Pay

$24.00 and up, depending on experience.

Schedule

Wednesday – Saturday, 7:00 AM to 3:30 PM, with possible overtime.