Operations Team Lead - 1st shift

About the Role

Ingram Content Group (ICG) is hiring an Operations Team Lead to contribute to our Operations team in Lavergne, TN. An Operations Team Lead supports all operational and administrative activities required to run an operating department of a major production environment. Serves as the lead person overseeing department or activity workflow and acts in a leadership capacity in the absence of the Supervisor.

At Ingram, the Operations team serves a key role within the organization by ensuring that our distribution centers and warehouse facilities function at maximum efficiency. Safety is a core value in our distribution environment, emphasized through training, education, and accident prevention programs. Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement. The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways.

Responsibilities

• Trains and develops hourly associates.
• Acts as the department contact for all production systems issues and questions.
• Provides direction and leadership to associates.
• Identifies, communicates, and ensures all quality and productivity standards are met within the department.
• Researches issues, problems, or concerns and recommends solutions.
• Meets customer requests, deadlines, commitments, and quality standards in a timely manner.
• Plans and coordinates work activities, overseeing hourly associates to ensure efficient completion of tasks.
• Coordinates with other departments on workflow activities.
• Assists in administering policy and payroll activities.

This list is not exhaustive.

Requirements

• High School Diploma or equivalent.
• 1-year experience with PC-based applications.
• 1 year of work experience in a warehouse operations environment.
• 6 months' work experience which includes walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard.

Schedule

Wednesday–Saturday, 7:00 AM to 5:30 PM with possible overtime.

Pay

$22.61 and up, depending on experience.

Benefits

• A highly competitive compensation package with generous benefits beginning the first day of employment, including Medical/Prescription Drug plans, HSA, Vision, Dental, and Health Care FSA.
• 10 vacation days & 10 sick days accrued annually, plus 3 personal days.
• 401K match, Life and AD&D insurance, Employee Assistance programs, and Group Legal.
• Wellness program with access to an onsite gym and basketball court for associates.
• Encouraged continued education with a tuition reimbursement program.
• Financial and in-kind opportunities to engage with non-profits in your community.
• Company match program for United Way donations.
• Volunteer opportunities and in-kind drives for non-profits throughout the year.
• Game room with ping pong & foosball for breaks or brainstorming.
• Casual Dress Code.