Operations Team Lead - 1st shift (Distribution)

About the role

Ingram Content Group (ICG) is hiring for an Operations Team Lead to contribute to our Operations team in LaVergne, TN. An Operations Team Lead supports all operational and administrative activities required to run an operating department of a major production environment. Serves as the lead person overseeing department or activity workflow. Acts in a leadership capacity in absence of the Supervisor.

At Ingram, the Operations team serves a key role within the organization. We ensure that our distribution centers and warehouse facilities function at maximum efficiency. Safety is a core value in our distribution environment. We emphasize this through training, education and accident prevention programs. Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement. The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways.

Schedule

• Sunday – Thursday, 7 AM to 3:30 PM with possible OT

Pay

• $23.60 and up DOE

Required Qualifications

• HS Diploma or equivalent
• 1-year experience with PC based applications
• 1 year work experience in a warehouse operations environment
• 6 months' work experience which includes walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard

Key Responsibilities

• Trains and develops hourly associates
• Acts as the department contact for all production systems issues and questions
• Provides direction and leadership to associates
• Identifies, communicates, and ensures all quality and productivity standards are met within the department
• Research issues, problems, or concerns and recommends solutions
• Meets customer requests, deadlines, commitments, and quality standards in a timely manner
• Plans and coordinates work activities, overseeing hourly associates to ensure efficient completion of tasks
• Coordinates with other departments on workflow activities
• Assist in administering policy and payroll activities

Benefits

• Highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA
• 10 vacation days & 10 sick days accrued annually and 3 personal days
• 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
• Wellness program with access to onsite gym and basketball court for associates
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
• Company match program for United Way donations
• Volunteer opportunities and in-kind drives for non-profits throughout the year
• Take breaks or brainstorm in our game room with ping pong & foosball
• Casual Dress Code