Operations Team Lead - 2nd shift (Distribution)

Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity.

About the role

An Operations Team Lead supports all operational and administrative activities required to run an operating department within a major production environment. Serves as the lead person overseeing department or activity workflow and acts in a leadership capacity in the absence of the Supervisor. This role is part of a customer-centric team that ensures our distribution centers and warehouse facilities function at maximum efficiency.

Responsibilities

• Trains and develops hourly associates.
• Acts as the department contact for all production systems issues and questions.
• Provides direction and leadership to associates.
• Identifies, communicates, and ensures all quality and productivity standards are met within the department.
• Researches issues, problems, or concerns and recommends solutions.
• Meets customer requests, deadlines, commitments, and quality standards in a timely manner.
• Plans and coordinates work activities, overseeing hourly associates to ensure efficient completion of tasks.
• Coordinates with other departments on workflow activities.
• Assists in administering policy and payroll activities.

Requirements

• High School Diploma or equivalent.
• 1-year experience with PC-based applications.
• 1 year of work experience in a warehouse operations environment.
• 6 months' work experience which includes walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard.

Benefits

• A highly competitive compensation package with generous benefits beginning the first day of employment, including:
  • Medical, prescription drug, vision, and dental plans.
  • Health Savings Account (HSA) and Health Care Flexible Spending Account (FSA).
• 10 vacation days, 10 sick days accrued annually, and 3 personal days.
• 401K match, Life and AD&D insurance, Employee Assistance programs, and Group Legal.
• Tuition reimbursement program for continued education.
• Financial and in-kind opportunities to engage with non-profits in your community, including:
  • Company match program for United Way donations.
  • Volunteer opportunities and in-kind drives for non-profits throughout the year.
• Casual dress code.
• Convenient location.

Pay

$23.60 and up, depending on experience.

Schedule

Sunday–Thursday, 4:30 PM–1:00 AM, with possible overtime.