Operations Team Lead - 1st shift (Distribution)

About the role

An Operations Team Lead supports all operational and administrative activities required to run an operating department of a major production environment. Serves as the lead person overseeing department or activity workflow and acts in a leadership capacity in the absence of the Supervisor.

At Ingram, the Operations team serves a key role within the organization, ensuring that our distribution centers and warehouse facilities function at maximum efficiency. Safety is a core value emphasized through training, education, and accident prevention programs. Process improvement is another core value, pursued through innovations such as voice and Radio Frequency (RF) technologies and associate feedback.

Responsibilities

• Train and develop hourly associates.
• Act as the department contact for all production systems issues and questions.
• Provide direction and leadership to associates.
• Identify, communicate, and ensure all quality and productivity standards are met within the department.
• Research issues, problems, or concerns and recommend solutions.
• Meet customer requests, deadlines, commitments, and quality standards in a timely manner.
• Plan and coordinate work activities, overseeing hourly associates to ensure efficient completion of tasks.
• Coordinate with other departments on workflow activities.
• Assist in administering policy and payroll activities.

Required Qualifications

• High school diploma or equivalent.
• 1 year of experience with PC-based applications.
• 1 year of work experience in a warehouse operations environment.
• 6 months of work experience which includes walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard.

Schedule

Sunday – Thursday, 7:00 AM to 3:30 PM with possible overtime.

Pay

$22.61 and up, depending on experience.

Benefits

• A highly competitive compensation package with generous benefits beginning on the first day of employment for medical/prescription drug plans, HSA, vision, dental, and health care FSA.
• 10 vacation days and 10 sick days accrued annually, plus 3 personal days.
• 401(k) match, life and AD&D insurance, employee assistance programs, group legal, and more.
• Wellness program with access to onsite gym and basketball court.
• Tuition reimbursement program for continued education.
• Company match program for United Way donations.
• Volunteer opportunities and in-kind drives for non-profits throughout the year.
• Game room with ping pong and foosball.
• Casual dress code.