Operations Team Lead - 2nd Shift

About the role

Ingram Content Group (ICG) is seeking an Operations Team Lead in La Vergne, TN to support all operational and administrative activities required to run a department. This role is key to ensuring our distribution centers and manufacturing facilities function at maximum efficiency, emphasizing safety, process improvement, and innovation.

Responsibilities

• Trains and develops hourly associates.
• Acts as the department contact for all warehouse systems issues and questions.
• Provides direction and leadership to associates.
• Identifies, communicates, and ensures all quality and productivity standards are met within the department.
• Researches issues, problems, or concerns and recommends solutions.
• Uses problem-solving skills and computer systems to track cartons.
• Meets customer requests, deadlines, commitments, and quality standards in a timely manner.
• Plans and coordinates work activities, overseeing hourly associates to ensure efficient completion of tasks.
• Coordinates with other departments on workflow activities.
• Assists in administering policy and payroll activities.

Requirements

• High School Diploma or equivalent.
• 1 year of experience with PC-based applications.
• 1 year of work experience in a warehouse operation environment.
• 6 months of work experience involving physical tasks such as walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, and typing/keyboard use.

Schedule

• Mon - Fri: 3:30 PM to 12:00 AM, with overtime as required.
• Sun - Thurs: 3:30 PM to 12:00 AM, with overtime as required.

Pay

$22.61 and up, depending on experience.

Benefits

• Highly competitive compensation package with generous benefits starting on the first day of employment, including:
  • Medical, prescription drug, vision, and dental plans.
  • Health Savings Account (HSA) and Health Care Flexible Spending Account (FSA).
  • 401K match, life and AD&D insurance, and Employee Assistance Programs.
  • Group Legal benefits.
• 10 vacation days, 10 sick days, and 3 personal days accrued annually.
• Wellness program with access to an onsite gym and basketball court.
• Opportunities to engage with books and authors (free for avid readers).
• Free card registration at the Nashville Public Library.
• Tuition reimbursement program for continued education.
• Financial and in-kind opportunities to engage with non-profits in your community.
• Company match program for United Way donations.
• Volunteer opportunities and in-kind drives for non-profits throughout the year.
• Game room with ping pong and foosball for breaks or brainstorming.
• Onsite cafeteria and refreshments available for purchase, with food trucks often onsite.
• Casual dress code.