Operations Support Specialist 2

Essential Responsibilities

• Provides administrative and clerical support to the operations department which may include calendaring, creating correspondence, developing reports, planning meetings and events, answering phones and other duties as assigned.
• Determines and maintains employee schedules, hours worked, vacation approvals, etc. to ensure that attendance records are properly maintained.
• Courteously and tactfully assists customers, business partners, employees and vendors.
• Solves complex internal or external customer issues.
• Generates purchase orders, follows up with vendors and enters repair orders on the fleet maintenance system.
• Schedules and monitors shipping and receiving.
• Ensures that all export standards are met.
• Takes inventory and tracks commodities.
• Schedules service and assigns drivers for special pick-ups, reassignment and arranges alternate coverage in case of employee absences or equipment failure.
• Audits routes to verify customer service levels. Reports route discrepancies to the appropriate manager.
• Aids the Operations Manager with route maintenance and sequencing activities to ensure route optimization.

Qualifications

• Five years of related administrative experience.
• Principles and practices of job site safety, potential job hazards, and state and local regulations.
• Basic computer programs.
• High school diploma or GED required.
• Bachelor's degree preferred.