Operations Support Specialist 2

Essential Responsibilities

Provides administrative and clerical support to the operations department which may include calendaring, creating correspondence, developing reports, planning meetings and events, answering phones and other duties as assigned.

Duties may be of a confidential or sensitive nature.

Performs timekeeping responsibilities including recording schedules, hours worked, vacation approvals, etc. to ensure that attendance records are properly maintained.

Courteously and tactfully assists customers, business partners, employees and vendors. Problem solves complex internal or external customer issues.

May generate purchase orders, follow up with vendors and enter repair orders on the fleet maintenance system.

Schedules and monitors shipping and receiving.

Ensures that all export standards are met.

Tracks commodities and takes inventory.

May schedule service and assign drivers for special pick-ups, reassignment and arrange alternate coverage in case of employee absences or equipment failure.

Audits routes to verify customer service levels. Reports route discrepancies to the appropriate manager.

Aids the Operations Manager with route maintenance and sequencing activities to ensure route optimization.

Qualifications

• Five years of related administrative experience.
• Principles and practices of job site safety, potential job hazards, and state and local regulations.
• Basic computer programs.
• High school diploma or GED required.
• Bachelor's degree preferred.