Operations Support Representative

In the Role

• Review and process account transactions
• Learn about automobile titles and liens
• Learn about insurance products and insurance claims
• Take inbound calls from insurance companies, impound yards, and various departments
• Contact outside companies via telephone regarding automobiles
• Communicate with various departments and branches
• Reporting monthly data to management
• Ensuring assigned tasks are completed in a timely and accurate manner
• Ensuring compliance, operational risk controls in accordance with regulatory standards, and policies
• Maintaining a positive workplace environment

Requirements

• A High School Diploma or GED
• At least one year of experience in financial services
• Basic knowledge of Microsoft Office
• Organizational skills
• Detail orientation
• Flexibility
• Time management skills
• Knowledge of systems and primary job functions
• Knowledge and understanding of policies and procedures
• Collaboration & multitasking skills

About the role

OneMain Financial is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.

Benefits

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days' vacation per year, prorated based on start date)
• Paid sick leave as determined by state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)