Operations Support Representative
About the role
The Support Representative is responsible for supporting collection operations by processing time-sensitive documents, managing administrative workflows, and maintaining accurate records. This role ensures that documentation is handled confidentially, data is entered accurately, and internal teams have the resources needed to perform effectively. The Support Representative partners with Collectors and Leadership teams to support daily operations and maintain workflow efficiency.
Responsibilities
- Process time-sensitive documents while maintaining confidentiality and accuracy
- Handle administrative duties including attorney correspondence, dispute documentation, and certified mail processing
- Perform clerical tasks such as copying, filing, and document organization
- Maintain accurate data entry within internal systems to support recovery processes
- Manage multiple priorities while maintaining high attention to detail
- Maintain office supply inventory and support operational needs
- Work both independently and collaboratively to meet daily production goals
Requirements
- High school diploma or GED
- Strong attention to detail and ability to manage multiple tasks
- Demonstrated ability to work with confidential or sensitive information
- Proficiency in Microsoft Office, including Excel, Word, and Outlook
- Consistent work history with at least one role demonstrating stability and longevity
Qualifications
- Prior experience in collections, healthcare revenue cycle, or administrative support
- Familiarity with HIPAA and FDCPA guidelines
- Experience working in a fast-paced, deadline-driven environment
Skills
- Microsoft Office proficiency (Excel, Word, Outlook)
- Attention to detail
- Confidentiality and data accuracy
- Administrative and clerical skills
- Time management and multitasking
Benefits
- Comprehensive paid training
- Medical, dental, and vision insurance
- HSA and FSA options available
- 401(k) with company match
- Paid wellness time and holidays
- Employer-paid life insurance and long-term disability
- Opportunities for internal growth and advancement
Pay
Starting at $16.00 to $17.00 per hour
Schedule
Full-time, Monday to Friday, 7:30 AM to 4:30 PM ET
What We Offer
- Comprehensive paid training
- Medical, dental, and vision insurance
- HSA and FSA options available
- 401(k) with company match
- Paid wellness time and holidays
- Employer-paid life insurance and long-term disability
- Opportunities for internal growth and advancement
Company Information
Meduit is a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. We focus on optimizing payments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented. Learn more at www.meduitrcm.com.
Equal Opportunity Employer
We do not discriminate based on any protected class and welcome applicants from all backgrounds, consistent with applicable laws.