Operations Support Coordinator- St. Peter's Hospital-Per Diem- Mixed Shifts

About the Role

Provides administrative and clerical support to Trinity Health Clinical Engineering (THCE) Department staff, under general supervision of the CE Manager. Primary responsibilities include processing service calls, managing incoming phone calls, word processing/typing documents, maintaining both hardcopy and computerized file systems, compiling data for reports and data entry in the Computer Maintenance Management Database (CMMD). Contributes to the effective and efficient performance of THCE Clinical Engineering program. Continually strives to achieve the goals and objectives consistent with the philosophy and mission of Trinity Health.

Responsibilities

• Process service calls
• Manage incoming phone calls
• Word processing and typing documents
• Maintain hardcopy and computerized file systems
• Compile data for reports
• Data entry in the Computer Maintenance Management Database (CMMD)

Requirements

• High School diploma or equivalent combination of education and experience
• Two to three years of experience in administrative and clerical support
• Strong computer skills, particularly in data entry
• Experience with general office equipment and various computer applications
• Comprehensive knowledge of administrative and clerical support
• Excellent composition and communication skills
• Ability to operate effectively without close supervision
• Strong organization, typing, telephone, and computer experience with Microsoft Office products (e.g., MS Word, Excel, PowerPoint)

Qualifications

• Previous experience in healthcare is desirable
• Previous experience in a customer service environment is desirable
• Previous data entry experience desirable; PC operations and Windows environment also preferred
• Ability to make independent decisions, anticipate needs, and plan ahead
• Exercise good judgement and common sense
• Work under pressure as a key member of the team, often within tight time frames
• High level of professionalism at all times
• Accurate typing, proofreading, spelling, and grammar skills
• Interpersonal skills to effectively coordinate communication between internal departments, staff, other departments, and a wide range of customers
• Ability to exercise tact and discretion when communicating factual information
• Ability to prioritize multiple tasks and adapt quickly to changes
• Comfortable operating in a collaborative, shared leadership environment
• Personal presence characterized by a sense of honesty, integrity, and caring
• Ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health

Pay

Pay Range: $19.20-$25.58 per hour. Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Schedule

Part-time, per diem, mixed shifts (rotating shift).