Operations Support Coordinator- St. Peter's Hospital-Per Diem- Mixed Shifts

Part-time, per diem position with rotating, mixed shifts.

About the Role

Provides administrative and clerical support to Trinity Health Clinical Engineering (THCE) Department staff, under general supervision of the CE Manager. Primary responsibilities include processing service calls, managing incoming phone calls, word processing/typing documents, maintaining both hardcopy and computerized file systems, compiling data for reports, and data entry in the Computer Maintenance Management Database (CMMD). Contributes to the effective and efficient performance of THCE Clinical Engineering program. Continually strives to achieve the goals and objectives consistent with the philosophy and mission of Trinity Health.

Responsibilities

• Process service calls
• Manage incoming phone calls
• Word processing and typing documents
• Maintain hardcopy and computerized file systems
• Compile data for reports
• Perform data entry in the Computer Maintenance Management Database (CMMD)

Requirements

• High School diploma or equivalent combination of education and experience
• Two to three years of experience in administrative and clerical support
• Strong computer skills, particularly in data entry
• Experience with general office equipment and various computer applications
• Comprehensive knowledge of administrative and clerical support
• Excellent composition and communication skills
• Strong organization, typing, telephone, and computer experience with Microsoft Office products (e.g., MS Word, Excel, PowerPoint)
• Ability to make independent decisions, anticipate needs, and plan ahead
• Exercise good judgment and common sense
• Work under pressure as a key member of the team, often within tight time frames
• High level of professionalism at all times
• Accurate typing, proofreading, spelling, and grammar skills
• Interpersonal skills to effectively coordinate communication between internal departments, staff, and a wide range of customers
• Ability to exercise tact and discretion when communicating factual information
• Ability to prioritize multiple tasks and adapt quickly to changes
• Comfortable operating in a collaborative, shared leadership environment
• Personal presence characterized by honesty, integrity, and caring, with the ability to inspire and motivate others

Qualifications

• Previous experience in healthcare is desirable
• Previous experience in a customer service environment is desirable
• Previous data entry experience is desirable
• PC operations and Windows environment preferred

Pay

Pay range: $19.20–$25.58 per hour, based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.