Operations Support Coordinator

About the role

This position supports a busy level III maternity and neonatal service line, as well as nursing management and executive leadership. Key responsibilities include coordinating office services, tracking and disseminating policy updates, organizing filing systems, responding to inquiries, assisting with scheduling, and managing IT issues.

Responsibilities

• Coordinates office services including telephone coverage, supplies, and preparation and distribution of correspondence, meeting materials, and reports.
• Tracks and disseminates changes and updates to policies and procedures.
• Makes recommendations to improve and streamline office functions.
• Organizes and maintains filing systems, tracks scheduling information, and ensures that office operating costs are within budgetary constraints.
• Responds to internal and external inquiries, providing information, printed materials, or other resources as appropriate.
• Captures and distributes Google classroom rosters with appropriate associates.
• Assists leadership with new hire and resident scheduling, training, and attendance tracking, including light duty modifications, absences, shift modifications, and associate calls.
• Aids leadership in creating and monitoring safety checklists.
• Supports IT operations by following up on system or equipment tickets, ordering supplies, and creating job aids and read & sign acknowledgments.

Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Professional licensure/certification can be used in lieu of education or experience, if applicable.

Qualifications

• Prefer current/previous healthcare administration experience.

Skills

• Excellent organizational and communication skills.
• Ability to manage multiple tasks and prioritize effectively.
• Proficiency in Microsoft Office Suite.
• Experience with Google Classroom and similar digital tools.
• Basic understanding of healthcare policies and procedures.
• Strong problem-solving and decision-making abilities.

Benefits

Ascension offers a comprehensive benefits package that includes:

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options.
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance.
• Time to recharge: pro-rated paid time off (PTO) and holidays.
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning.
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources.
• Family support: parental leave, adoption assistance and family benefits.
• Other benefits: optional legal and pet insurance, transportation savings and more.

Pay

Details about pay are not specified in the posted job listing.

Schedule

The schedule for this position is Full Time Days.