Operations Supervisor (2nd shift)

About the role

The Operations Supervisor at ODW Logistics is responsible for overseeing multiple employees in a multi-faceted environment to ensure the efficient flow of goods and meet organizational needs. This position involves managing daily warehouse activities, training employees, and driving continuous improvement efforts.

Responsibilities

• Oversee multiple employees in a multi-faceted environment to complete inbound, stocking, picking, packing, inventory, shipping and return processing activities
• Regulate daily workload and assign productivity goals based on customer's demands
• Train, coach, engage and develop employees on efficient work methods aimed at improving the accuracy, efficiency, profitability, safety and security of the operation
• Interview, hire and/or promote, onboard and train employees to sustain a successful onboarding experience
• Advocate and support corporate training programs for direct reports to prepare team members for career path progression opportunities
• Manage hourly employee scheduling through workforce management software (UKG)
• Maintain knowledge of contractual requirements regarding execution of services and Key Performance Metrics detailing the measurement of our performance
• Drive continuous improvement efforts in your warehouse by leading team projects to improve operational efficiency and customer profits in conjunction with lean management principles
• Maintain knowledge of contractual requirements regarding execution of services and Key Performance Metrics detailing the measurement of our performance
• All other duties as assigned

Qualifications

• 1+ year(s) of supervisor experience or equivalent work experience preferred
• Bachelor’s degree in Logistics or Business preferred
• Proficiency in Microsoft Office tools preferred
• Advanced knowledge of warehouse management systems preferred
• Problem-solving and critical thinking skills
• Excellent verbal, written and interpersonal skills
• Ability to present information and respond to questions from various individuals
• Conflict management skills
• Valuable relationship-building and collaborative skills
• Thrives in a fast-paced environment

Physical & Mental Requirements

• Frequently sit, type and perform repetitive wrist motion
• Continuously stand, walk, bend, squat/kneel, twist/turn or reach on even and uneven surfaces
• Focus (with or without corrective lenses) to see close and distant, along with depth perception capabilities
• Use material handling equipment that must be operated according to specific operation procedures
• Spend 90% of time on warehouse floor in fast-paced environment