Operations Manager (Operations Manager II) - Roanoke, TX

About the role

The Operations Manager II role plays a pivotal role in ensuring the smooth and efficient operation of our warehouses. You will lead, motivate, and develop a diverse team of Supervisors and indirect reports, while also developing a strong team culture of inclusion and belonging.

Responsibilities

• Lead, motivate and develop a diverse team of Supervisors and indirect reports by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging.
• Develop and implement efficient workflows, labor plans, standardize processes, and introduce best practices to enhance productivity, reduce costs, and improve overall operational efficiency.
• Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization.
• Compile comprehensive reports on key performance indicators (KPIs), including but not limited to productivity and accuracy metrics, providing valuable insights to support informed decision-making and drive continuous improvement efforts.
• Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork.
• Partner with Human Resources and site leadership to ensure a comprehensive hiring process of Supervisors.
• Provide valuable input and recommendations to support the selection of top talent that aligns with the organization's values, culture, and job requirements.
• Collaborate closely with cross-functional teams to ensure the consistent and prompt fulfillment of customer orders, exceeding their expectations.
• Engage in a strong partnership with customers, proactively taking measures to address any concerns or issues, with the goal of achieving exceptional customer satisfaction.

Requirements

• Education and Experience: Bachelor's Degree Or Equivalent Experience, Preferred. 1+ years logistics industry experience, required. 2+ years of experience in a supervisory or management role, required. Experience with P&L management, objective setting, and project management, preferred.

Qualifications

• Minimum Education Required: High School/GED

Skills

• Leadership
• Teamwork
• Communication
• Collaboration
• Customer Service
• Problem Solving
• Project Management

Benefits

• Medical
• Dental
• Vision
• Prescription
• Discounted Stock Purchase
• 401K
• Generous PTO policy

Pay

The Operations Manager II role has a national salary range of $72,000 - $85,000. For roles within California the range is $75,000 to $95,000, and Washington is $80,169 to $95,000.

Schedule

This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics.

City

Roanoke

State

Texas

Job Category

Management

Job Code

Operations_ Specialist

Affiliate Sponsor

DHL