Operations Manager Job

Primary location: Oakland, California. Full-time role with less than 10% travel. Non-compete agreement not required.

Pay

The estimated base salary range for this role is $145,000 to $175,000 per year. Individual pay is based on location, skills, expertise, experience, and other relevant factors.

Benefits

• Medical, dental, and prescription drug coverage
• Life insurance
• 401k match
• Long-term disability coverage
• Vacation and sick time
• Personal development opportunities to grow your career
• Supportive working culture that balances individual achievement with teamwork and collaboration

About the role

Reporting to the Plant Manager, the Operations Manager leads all manufacturing, logistics, and warehouse operations for the Livermore facility. The role is accountable for delivering safe, efficient, and cost-effective operations while achieving customer, quality, productivity, and financial objectives. Through leadership of Production Supervisors and operational teams, the incumbent drives continuous improvement, workforce development, and operational excellence while ensuring compliance with safety, environmental, and quality standards. Success is measured through strong performance in safety, service, productivity, cost management, employee engagement, and customer satisfaction.

Responsibilities

• Operations Leadership & Performance
  • Accountable for achieving plant safety, quality, delivery, productivity, and cost performance targets through effective leadership of production, logistics, warehouse, and maintenance operations.
  • Leads production execution to meet schedule attainment, on-time delivery, lead-time, inventory, and customer service objectives.
  • Monitors and drives improvement in key operational metrics, including labor productivity, throughput, scrap, rework, downtime, and overall equipment effectiveness (OEE).
  • Establishes staffing plans and workforce deployment strategies to support operational requirements while meeting labor cost and productivity objectives.
  • Ensures production capacity, resources, and organizational structure align with business demand and operational goals.
  • Develops and implements action plans to address performance gaps and achieve annual operating plan commitments.
• Safety, Quality & Compliance
  • Champions a safety-first culture and is accountable for achieving plant safety objectives, including injury reduction, near-miss reporting, corrective action completion, and regulatory compliance.
  • Ensures compliance with environmental, health, safety, and quality management systems and drives continuous improvement in safety and quality performance.
  • Drives continuous improvement in product quality, defect reduction, customer complaints, and cost-of-poor-quality metrics.
• Lean Manufacturing & Continuous Improvement
  • Leads Lean Manufacturing and continuous improvement initiatives that improve safety, quality, delivery, capacity, and cost performance.
  • Sponsors Kaizen events, 5S programs, and process improvement activities to eliminate waste, improve workflow efficiency, and increase operational effectiveness.
  • Establishes performance management systems and visual controls to track results and drive daily accountability across the operation.
  • Identifies and implements process improvements that enhance operational efficiency, scalability, and customer responsiveness.
• Financial & Business Performance
  • Develops and manages departmental operating budgets to achieve productivity, cost, and profitability objectives.
  • Monitors labor, material, inventory, maintenance, and overhead costs, implementing actions to improve financial performance while maintaining service and quality standards.
  • Supports capital planning initiatives by identifying operational improvement opportunities, developing business cases, and leading implementation of approved projects.
  • Utilizes operational and job-costing data to improve estimating accuracy, product profitability, and business decision-making.
• People Leadership & Talent Development
  • Builds a high-performing operations organization by setting clear expectations, establishing accountability, and developing supervisory and frontline leadership capabilities.
  • Leads workforce planning, succession planning, talent development, and employee engagement initiatives to ensure organizational readiness and business continuity.
• Cross-Functional Leadership
  • Collaborates with Supply Chain, Engineering, Quality, Maintenance, Customer Service, Estimating, Project Management, and Sales teams to achieve business objectives and improve customer satisfaction.
  • Communicates operational performance, risks, and improvement opportunities to plant leadership and business stakeholders.
  • Supports implementation of strategic business initiatives, new product introductions, capacity expansion projects, and operational transformation efforts.

Supervisory Responsibilities: Directly supervises Production Supervisors (2).

Requirements

• Bachelor’s degree in business administration, engineering, or a related technical field.
• 7+ years’ manufacturing operations experience.
• 3+ years leading supervisors or equivalent operational leaders.

Skills

• Experience with quality management systems.
• Experience with the development of new products.
• Demonstrated experience and results in leading organizations through change.
• Strong leadership skills with the ability to build, develop, and hold teams accountable for achieving safety, quality, delivery, productivity, and cost objectives.
• Demonstrated ability to lead continuous improvement initiatives using Lean Manufacturing, Six Sigma, Kaizen, or similar methodologies.
• Experience conducting incident investigations and implementing corrective actions using structured problem-solving methodologies such as RCFA and 5-Why.
• Strong financial acumen with the ability to manage budgets, labor costs, productivity metrics, and operational performance measures.
• Proficiency with Microsoft Office applications and ERP/MRP systems; SAP experience preferred.
• Ability to manage multiple priorities in a fast-paced manufacturing environment while maintaining a focus on results.
• Experience in metal manufacturing processes (preferred).
• LEAN and/or Six Sigma certification (preferred).

Physical Demands

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to sit for prolonged periods and perform repetitive motion of hands/wrists/fingers.
• Concentrate and repeat the same physical or mental activities over extended periods.
• Think analytically and be exact or highly accurate.
• Make decisions to identify complex problems, develop options, and implement solutions.
• Work in a team environment.
• Maintain regular, punctual attendance consistent with ADAAA, FMLA, and other federal, state, and local standards.
• Pay attention to and remember details.
• Communicate effectively, including active listening, asking appropriate questions, and not interrupting inappropriately.
• Speak and write to convey information effectively.
• Read and understand work-related documents.
• Move between different physical locations within and between buildings.
• Push, pull, carry, and lift in the normal course of travel.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office Environment: Professional office setting with standard office equipment. No PPE required.
• Plant Environment: Manufacturing setting with potential exposure to extreme temperatures, uneven walking surfaces, intermittent loud noises, and dusty or dirty conditions. Required PPE includes hard hat (when required), safety glasses, earplugs, steel toe/composite boots, and fall protection.

About Moz Designs, Inc.

Móz Designs, Inc., a wholly owned subsidiary of Armstrong World Industries, specializes in manufacturing unique architectural metal products for commercial sectors, including column covers, feature walls, room dividers, canopies, metal artwork, and decorative metal laminates. With over 30 years in the Bay Area, we are expanding into new markets, including residential and owner-driven businesses.

About Armstrong World Industries, Inc.

Armstrong World Industries (AWI) is a leader in the design and manufacture of innovative commercial and residential ceiling, wall, and suspension system solutions in the Americas. With approximately $1B in revenue and about 2,800 employees, AWI operates a manufacturing network of fifteen facilities in North America. AWI is committed to sustainability, innovation, and creating beautiful, efficient spaces for living, working, learning, healing, and playing.