Operations Manager, Alpha - $90,000/year USD

Transform Education from the Front Lines Are you ready to be the cornerstone of educational excellence? As Operations Manager at Alpha's Chantilly, VA campus, you'll be the vital bridge between ambitious families and transformative education. This isn't just another school operations role—it's a unique fusion of strategic enrollment growth and operational mastery. At Alpha, we're scaling rapidly while maintaining unwavering standards. You'll be the trusted guide who helps families discover their educational future, and the operational backbone ensuring that trust is reinforced every single day. This role demands someone who can both inspire during admissions tours and execute flawlessly on daily operations. If you're energized by the prospect of driving growth while orchestrating excellence in a mission-critical environment, this role offers the perfect platform for your talents. What You Will Be Doing Craft and conduct compelling campus tours that showcase Alpha's distinct value proposition and convert prospective families into enrolled studentsExecute a high-touch admissions strategy with personalized communication that builds lasting relationships with prospective familiesImplement and maintain rigorous safety protocols while proactively identifying and addressing potential risksOversee comprehensive facilities management, including vendor relationships and maintenance scheduling, ensuring optimal learning environmentsLeverage data analytics to optimize both admissions processes and operational efficiency What You Won’t Be Doing Engaging in classroom instruction or curriculum development—your mission is operational excellenceFollowing rigid protocols or waiting for directives—we need proactive leadershipDelivering standardized, impersonal admissions experiencesWorking in isolation—success requires strong collaborative relationships Operations Manager Key Responsibilities Drive enrollment growth and maintain operational excellence to create an environment where educational magic happens—enabling our teachers to focus exclusively on delivering exceptional learning outcomes that transform students' lives. Basic Requirements Bachelor's Degree (field open)Proven track record in admissions, enrollment management, or family-facing customer serviceOutstanding communication abilities, both written and verbalDemonstrated emotional intelligence and relationship-building capabilitiesProficiency in data analysis and performance trackingSelf-motivated with exceptional initiativeMust be available to work on-site in Chantilly, VAAuthorized to work in the U.S. without sponsorship About Alpha Join the team building school around student growth Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills. Roles with real student impact: Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members. Education work that pays like it matters: Alpha offers six-figure roles for people ready to help build a radically better school experience. A culture built for builders: Alpha is fast-moving, ambitious, and student focused. It’s for people who want to improve the system, not maintain it. Alpha is where you can do the most meaningful work of your career. There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you! Working with us This is a full-time, W2 employee position with immediate access to benefits (https://support.crossover.com/article/7581-w2-benefits-u-s-paychex-paid-only). All roles are year-long positions. The compensation level for this role is $90,000 USD/year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic. Crossover Job Code: LJ-5629-US-Stamford-OperationsMana.003