Business Operations Manager, Alpha - $90,000/year USD

About the Role

Join Alpha's Chantilly, VA campus as our Business Operations Manager – where your talent for relationship-building meets operational excellence to create transformative educational experiences. This isn't your typical school administrative role. As the architect of both growth and operational efficiency, you'll be the trusted guide who helps families discover their educational home with us, while ensuring our campus runs like a well-oiled machine. Think of yourself as part storyteller, part guardian of excellence – the person who not only brings new families into our community but ensures their experience lives up to every promise made. At Alpha, we're scaling something special: a place where ambitious educational goals meet meticulous execution. Your role will be central to maintaining this delicate balance, creating an environment where our three core commitments shine through in every interaction, from the first tour to the hundredth morning drop-off.

Responsibilities

• Craft compelling campus experiences through personalized tours that showcase Alpha's unique value proposition and transform interested visitors into enrolled families
• Build meaningful relationships with prospective parents through strategic, empathetic communication that addresses their specific needs and concerns
• Orchestrate a robust safety ecosystem by implementing and monitoring comprehensive safeguarding protocols
• Drive operational excellence through proactive facilities management, strategic vendor partnerships, and efficient resource allocation
• Leverage data-driven insights to optimize both admissions strategies and operational processes for maximum impact

What You Won't Be Doing

• Stepping into classroom instruction or curriculum development – your mission is creating the optimal environment for learning
• Following bureaucratic procedures or waiting for permission – we need a proactive leader who takes ownership
• Relying on one-size-fits-all approaches to family engagement
• Working in isolation – success in this role demands strong collaborative relationships across our entire community

Key Responsibilities

Your primary mission is twofold: drive sustainable enrollment growth while maintaining an impeccably managed campus environment that empowers our educational team to focus exclusively on student success. You'll be the cornerstone of operational excellence, ensuring that every aspect of our non-academic operations supports our educational mission.

Basic Requirements

• Bachelor's degree (field of study open)
• Proven track record in educational admissions, enrollment management, or family-focused customer service
• Outstanding communication abilities that shine in both written and verbal interactions
• Natural relationship builder with exceptional emotional intelligence
• Analytical mindset with the ability to translate data into actionable insights
• Self-motivated professional who thrives in an autonomous environment
• Ability to work on-site at our Chantilly, VA location
• Authorization to work in the United States without sponsorship

About Alpha

Join the team building school around student growth. Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills. Roles with real student impact: Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members. Education work that pays like it matters: Alpha offers six-figure roles for people ready to help build a radically better school experience. A culture built for builders: Alpha is fast-moving, ambitious, and student focused. It's for people who want to improve the system, not maintain it. Alpha is where you can do the most meaningful work of your career.

Pay

• $90,000 USD/year
• Payment period is weekly

Schedule

• Full-time, W2 employee position
• Year-long positions

Benefits

• Immediate access to benefits (see Crossover W2 benefits)