OPERATIONS & MANAGEMENT CONSULTANT I - SES

Description

This is administrative/consultative work involving identification and resolution of operational and management problems for the Office of Economic Self Sufficiency. Training employees in methods of performing a effective and efficient job, including reviewing, interpreting and coordinating implementation of policies, procedures and directives. Provides technical assistance and develops and monitors improvement plans for effectiveness.

Typical Duties

• Recommends operation policies and assists in the establishment of procedures, as required, to implement policies, achieve operational objectives, or resolve operational problems.
• Makes investigations, assessments, analyses, and recommendations to resolve issues and problems.
• Provides daily consultation and assistance to management and staff in the management and operation of service programs and responsibilities.
• Serves on interdisciplinary staff teams to develop optimum resolutions; carries out the implementation of solutions.
• Evaluates CAMS performance and identifies problems, making recommendations for appropriate modifications.
• Serves as the official Single Point of contact in the provision of auxiliary aids and services to the deaf and hard of hearing.

Knowledge, Skills And Abilities

• Knowledge of the methods of data collection and analysis.
• Knowledge of basic management principles and practices.
• Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work flow and other activities relating to the improvement of operational and management practices.
• Ability to organize data into logical format for presentation in reports, documents and other written materials.
• Ability to conduct fact-finding research.
• Ability to utilize problem-solving techniques.
• Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

Minimum Qualifications

• Experience working in ESS in a supervisory capacity.

Special Note

State of Florida Employment applications must reflect most current and all previous employment history in order to receive full consideration. Some Agency positions may require successful completion of pre-interview assessment or work sample to be eligible for interview. Ability to speak/read/write Spanish/Creole/French or other foreign language may be considered in the selection process as determined by Agency need at time of interview and/or selection.

Full Time Selected Exempt Employee Benefits

• State pays 100% of the basic state sponsored life insurance plan, underwritten by Minnesota Life Insurance Company at two times your annual salary, or, you can elect to enroll in the optional state life insurance plan up to an additional five times your annual salary.
• Low cost health insurance premiums.
• Automatic enrollment in the State Group Disability Insurance Plan;
• Opportunity to enroll in the Senior Management Service Optional Annuity Program (Defined Contribution Plan);
• You will be credited with 176 hours of annual leave hours upon appointment and 176 hours on your anniversary date thereafter;
• Eligible for the maximum annual leave payout at 480 hours upon separation (credits accrued on your last anniversary are prorated);
• You will be credited with 104 hours of sick leave hours upon appointment and 104 hours on your anniversary date thereafter;
• Eligible for the maximum sick leave payout at ¼ of 1920 hours or 480 hours of unused sick leave upon separation with at least ten years of creditable state service (credits accrued on your last anniversary are prorated).