Operations Lead - Manhattan Village

Operations Leader

Lead & execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink.

Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps.

Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management.

Champion strong visual standards for the sales floor.

Support a safe work environment and efficient operation through strong stockroom standards and processes.

Business Leader

Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized.

Demonstrate strong business acumen by leveraging metrics to support business-driving strategies.

Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests.

People Leader

Leads by example and inspires staff in daily operations and guest experience.

Directly oversee the Operations Associates; responsible for recruitment and development of talent.

Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader.

Business Partner

Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed.

Execute company-level operations-focused directives, projects and initiatives, in partnership with the Operations & Visual Manager (e.g. from the SCC).

Qualifications

• 2+ Years prior work experience in a client-centric, sales environment
• Proven leadership capabilities demonstrating excellent decision making
• Values feedback, receptive to receiving feedback and eager to provide
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Excellent interpersonal and written communication skills
• Aligns with and embodies ALO’s Guiding Principles