Operations & Events Associate - The Rock (PT)

About the role

The Rock at La Cantera (Part-Time) is an entry-level, hands-on role responsible for supporting both event conversions and general facility operations at The Rock at La Cantera. This position plays a key role in executing the setup, breakdown, and reset of banquets, events, and activations in Frost Plaza, Victory Capital Performance Center, and Gunn Family Park, ensuring all spaces are event-ready and aligned with organizational standards.

Responsibilities

• Perform routine court maintenance tasks such as sweeping, mopping, and equipment reset to ensure readiness for practices and workouts
• Stock supplies and beverages throughout designated facility areas, including locker rooms, staff spaces, and common areas
• Conversion team for banquets, events, and activations in Frost Plaza, Victory Capital Performance Center, and the Gunn Family Park
• Support room resets and facility upkeep to maintain cleanliness and organization after events or team activity
• Provide vendor escort and support as needed for scheduled services and maintenance work
• Participate in inventory control processes, including stock counts and communicating replenishment needs to the Coordinator or Senior Coordinator
• Uphold a high level of customer service when interacting with guests, vendors, and Basketball Operations staff, always maintaining professionalism and discretion
• Adhere to all facility standard operating procedures, and contribute feedback for continuous improvement
• Perform opening/closing procedures daily for Frost Plaza

Requirements

• Experience in a customer service, custodial, or facility support role preferred
• Basic computer proficiency (e.g., Microsoft Office tools)
• Ability to lift and carry items over 50 lbs
• Must be able to remain on feet and alert for 8–12 hour shifts
• Ability to work a flexible schedule including nights, weekends, and holiday

Qualifications

• High school diploma or equivalent
• Valid driver's license and reliable transportation

Skills

• Customer service skills
• Physical stamina and ability to work long hours
• Attention to detail
• Team player

Benefits

Not specified

Pay

TBD

Schedule

TBD